- Job category: Customer Service and Administrative Support
- Providing knowledgeable and accurate service to clients
- Ensuring client information is accurate and up to date; following up with clients on missing documentation
- Meeting with clients; identify client needs and opportunities to grow relationships
- Preparing client onboarding packages with Investment Advisors
- Following up with clients on missing documentation required
- Maintaining client files and information on the appropriate systems
- Ensuring all client interaction is accurately documented
- Respond to client requests, inquiries, and concerns promptly and efficiently
- Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to the Director when appropriate
- Understanding the required documentation for all client account types
- Daily/weekly/monthly reporting to management
- Respond to Compliance inquiries in a timely, responsive manner and reassign inquires where appropriate
- Reviewing and vetting Advisor requests to transfer accounts, ensuring accuracy with transfers
- General sales referrals and leads for Investment Advisors
- Ensuring compliance of team policies and procedures
- Reviewing and reducing all restricted accounts
- Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc...)
- Acting as partner to business partners and independent advisors
- Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts
- Excellent verbal and written language skills in both English and French owing to frequent interaction with English- and French-speaking clients across Canada
- 1 to 2 years' experience in a similar role within the investment industry
- Knowledge of financial instruments including equities, fixed income, mutual funds and asset allocation
- Pleasant telephone manner and an ability to keep client conversations on track
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines and targets
- Understanding of industry and firm compliance regulations
- Preference will be given to applicants that are already CIRO Licensed
- Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) completed or in progress.
- Completion of Wealth Management Essentials Course within 12 months
- Completion of other courses as determined by Management
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Associate Investment Advisor - Old Toronto, Canada - iA Financial Group
Description
Domain : Private Wealth / Remote working / Location : Toronto , Montreal, Quebec City / Languages : French and English
Reporting to the Director, iA Wealth Advice Centre, the Associate Investment Advisor will support both Admin Assistants and Investment Advisors on the team. They will have the opportunity to broaden their experience in the investment industry by supporting investment advisors and building a book of business. The ideal candidate will be highly motivated and have an interest in progressing to Investment Advisor, Independent Advisor, other internal roles or career opportunities. The role has a focus on both sales & support as well as administrative tasks.
Major accountabilities include:
Qualifications
Education and Accreditations
Our employees are our best investment and we have much to offer them.
Company OverviewAbout
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we're invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here . Someone from our team will be happy to assist you.
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