- Providing knowledgeable and accurate service to clients
- Ensuring client information is accurate and up to date; following up with clients on missing documentation
- Meeting with clients; identify client needs and opportunities to grow relationships
- Preparing client onboarding packages with Investment Advisors
- Entering trades, rebalancing accounts, and redemptions/sale of securities
- Following up with clients on missing documentation required
- Maintaining client files and information on the appropriate systems
- Ensuring all client interaction is accurately documented
- Respond to client requests, inquiries, and concerns promptly and efficiently
- Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to the Director when appropriate
- Understanding the required documentation for all client account types
- Daily/weekly/monthly reporting to management
- Respond to Compliance inquiries in a timely, responsive manner and reassign inquires where appropriate
- Reviewing and vetting Advisor requests to transfer accounts, ensuring accuracy with transfers
- General sales referrals and leads for Investment Advisors
- Ensuring compliance of team policies and procedures
- Reviewing and reducing all restricted accounts
- Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc...)
- Acting as partner to business partners and independent advisors
- Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts
- Excellent verbal and written language skills in both English and French owing to frequent interaction with English- and French-speaking clients across Canada
- 1 to 2 years' experience in a similar role within the investment industry
- Knowledge of financial instruments including equities, fixed income, mutual funds and asset allocation
- Pleasant telephone manner and an ability to keep client conversations on track
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines and targets
- Understanding of industry and firm compliance regulations
- Preference will be given to applicants that are already CIRO Licensed
- Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) completed or in progress.
- Completion of Wealth Management Essentials Course within 12 months
- Completion of other courses as determined by Management
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Associate Investment Advisor - Toronto, Canada - iA Private Wealth Inc.
Description
Description
Domain : Private Wealth / Remote working / Location : Toronto , Montreal, Quebec City / Languages : French and English
Reporting to the Director, iA Wealth Advice Centre, the Associate Investment Advisor will support both Admin Assistants and Investment Advisors on the team. They will have the opportunity to broaden their experience in the investment industry by supporting investment advisors and building a book of business. The ideal candidate will be highly motivated and have an interest in progressing to Investment Advisor, Independent Advisor, other internal roles or career opportunities. The role has a focus on both sales & support as well as administrative tasks.
Major accountabilities include:
Qualifications
Education and Accreditations