Human Resources Technician - Montréal, Canada - Dormakaba Group

Dormakaba Group
Dormakaba Group
Verified Company
Montréal, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
Montreal, CA, QC H4P 2G7
Feb 28, 2023

POSITION OVERVIEW

As the HR Technician, you will report to the Manager, Total Rewards and HR Shared Services, Canada - and play an essential role in the HR services delivery by being the first point of contact to employees and managers about requests and questions on payroll, group benefits, and HR policies, practices and programs.

This role is an important pillar in the establishment of our Canadian HR Share Services.

You will also provide support and work in close collaboration with the HR team members on different projects and topics, so we deliver the best services to our internal customers, in a timely and professional manner.

This position will require an onsite presence every day to support our workforce.

PRIMARY DUTIES

  • Respond to employees and managers requests and questions related to payroll, group benefits and HR policies, practices and programs;
  • Actively participate on different local and corporate projects, recurring or punctual, and a variety of HR initiatives;
  • Coordinate the onboarding and welcoming of new employees;
  • Manage disability cases with our insurance provider;
  • Ensure that all employees on a leave of absence pay their benefits and followup with them and their manager for their timely return to work;
  • Manage all the service providers' invoices and requests for payment;
  • Manage or support different HR programs for employees (service award program, gifts for life events, charity activities, flu vaccination campaign, social activities, etc.);
  • Maintain and extract data from our ERP to prepare training or other type of reports for internal purposes and governmental authorities;
  • Coordinate training activities when needed;
  • Maintain the various HR databases and employee files (new employees, internal staff movements, departures, notices of change, performance assessments, etc.);
  • Maintain the integrity of the data by ensuring that entries are made quickly and accurately in all systems, and by ensuring the audit of employee changes;
  • Prepare employee files for internal audits;
  • Manage and continuously improve the HR files directory on our network and the employee files (physical and electronic);
  • Act as the backup person for the Payroll entries, when required.

REQUIREMENTS

  • College degree in Administration or University certificate in HR
  • 23 years of experience in an HR Technician role (within a manufacturing environment is an asset)
  • Keen interest in HR is a must as this is an entry role in the HR career path
  • Experience using Workforce Now (ADP), an asset
  • Good knowledge of Quebec Labor Laws
  • Ability to work in an environment where the volume of requests is high and time sensitive
  • Perfectly bilingual, oral and written
  • Excellent knowledge of MS Office

SKILLS

  • Very organized, rigorous and reliable
  • Strong customer service approach
  • Dynamic, enthusiast and strong team spirit
  • Able to work in a multitasking environment with a team of HR professionals
  • Possess a high level of professionalism, judgment and discretion
  • Able to take initiatives, act proactively
  • At ease with systems and a desire to continuously improve processes and tools

CRITICAL SUCCESS FACTORS

  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)

WE OFFER

  • A fastgrowing international company
  • A stimulating, fast and friendly work environment
  • An opportunity to highly contribute to the success of the company
  • Competitive global compensation
  • Free parking and onsite cafeteria
  • A 3minute walk from Namur metro station

APERÇU DU POSTE

À titre de technicien RH, vous relèverez du Chef, Rémunération globale et services partagés RH, Canada, et jouerez un rôle essentiel dans l'offre de services RH en étant le premier point de contact avec les employés et les gestionnaires sur les questions de paie, avantages sociaux, politiques, pratiques et programmes des ressources humaines.

Ce rôle est un pilier important dans l'établissement des services partagés RH au Canada.

Vous fournirez également un soutien et travaillerez en étroite collaboration avec tous les membres de l'équipe RH sur différents projets et activités, afin que nous fournissions les meilleurs services à nos clients internes, en temps opportun et de manière professionnelle.

Ce poste exige une présence sur site tous les jours pour soutenir notre main-d'œuvre.

FONCTIONS PRINCIPALES

  • Répondre aux demandes et aux questions des employés et des gestionnaires concernant la paie, les avantages sociaux ainsi que les politiques, pratiques et programmes RH;
  • Participer activement à des projets locaux ou corporatifs récurrents ou ponctuels et à diverses initiatives en matière de RH;
  • Coordonner l'intégration et l'accueil des nouveaux employés;
  • Gérer les cas d'invalidité avec notre fournisseur externe;
  • S'assurer q

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