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Moose Jaw

    front desk agent - Moose Jaw, Canada - Best Western Plus Moose Jaw

    Best Western Plus Moose Jaw
    Best Western Plus Moose Jaw Moose Jaw, Canada

    1 week ago

    Default job background
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 32 to 40 hours per week
    • Education:
    • Expérience:

      • Education

    • No degree, certificate or diploma

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Perform light housekeeping and cleaning duties
    • Provide customer service

      • Computer and technology knowledge

    • Word processing software
    • Database software
    • Central reservation system (CRS)
    • Spreadsheet
    • Internet

      • Security and safety

    • Bondable

      • Transportation/travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you currently a student?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?

      • Experience

    • Experience an asset

      • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits

      • Financial benefits

    • Night shift premium

      • Other benefits

    • Free parking available
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