Account Manager - Stoney Creek, Canada - Hitachi Energy

Hitachi Energy

Verified Company

Stoney Creek, Canada

1 week ago

Posted by:

Sophia Lee

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Description

General Information:

Hitachi Energy is seeking an experienced Account Manager located in Ontario, Canada. This position will be responsible for building and expanding relationships with strategically important utility customers.

Assigned to key accounts in the region, the Account Manager is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining focus on customer satisfaction.

The Account Manager represents the entire range of Hitachi Energy products, services, solutions, and systems to specific utility accounts.

The Account Manager will also lead the account planning cycle to ensure their needs and expectations are met by the company.

The position will report directly to the Vice President of Sales in the Central & Atlantic regions.

Requirements:

Manage the Total Customer Relationship

Manage, penetrate, and expand coverage at Generation Accounts in Ontario.
Develop and /or facilitate relationships with strategic customers at all levels both within Hitachi Energy and within the customer's organization(s)
Act as focal point for problem resolution and initiate/monitor the Customer Complaint Resolution Process
Monitor and maintain an awareness of all key Hitachi Energy issues within the assigned strategic customers.

Account Management

Create and execute customer strategic account plan(s) that include: designing the executive relationship strategy, prioritizing opportunities, closing product gaps, driving sales growth and innovating new solutions.
Leverage internal Hitachi Energy channels to maintain and improve customer satisfaction and to maximize revenue
Achieve annual budget targets and grow Hitachi Energy market share within your strategic accounts.

Opportunity Management

Lead the development of the tactical plans to ensure a winning Bid, utilizing the Hitachi Energy Capture Team Selling process
Provide regular reports, briefings and reviews as required using the agreed processes
Actively participate in the Account Management community to share ideas, expertise and lessons learned with other Account Managers and teams, to promote crossHitachi learning and to identify new solution possibilities

Qualifications:

Min 10 years of related account management, business development experience on the Generation Utility sector in Ontario.
Proven technical background such as Business and/or Engineering
Experienced on promoting digital opportunities from devices to software within utility sector
Degree and/or Technician or Technologist diploma (e.g. BA, MBA, P. Eng, CTech or CET )
Must be resourceful, handson and driver for opportunities.
Proven effective communicator and collaborator
Proven track record of target achievement

More about us

Only selected applicants will be contacted.

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