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Sault Ste. Marie

    Office Assistant- Health Records- Temporary Part Time - Sault Ste. Marie, Canada - Sault Area Hospital

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    Part time
    Description

    Duties:

  • Receive and direct members of the public in person and over the phone to assist with requests for information
  • Daily management of the patient record including:FilingPhotocopyingScanning and quality assuranceChart locationChart pullChart assemblyChart distributionRelease of Information
  • Key in, edit and proof-read correspondence requests and reports, using word processing software and computers. Health Information System (HIS).
  • Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
  • Collect payments
  • collate documents for distribution, mailing and filing.
  • Maintain and update manual or computerized filing, inventory, mailing and database systems.
  • Open, sort and route incoming mail, manually or electronically.
  • Send and receive messages using facsimile machines or electronic mail.
  • Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
  • Other duties as assigned.
  • Qualifications:

  • Diploma in Office Administration and/or related experience, in a health-care-related environment.
  • Medical Terminology
  • Demonstrated basic knowledge and understanding of medico-legal aspects of chart completion as required by the Public Hospital's Act
  • Demonstrated proficient knowledge of SAH policies, i.e. patient confidentiality and privacy legislation
  • Demonstrated proven excellence in customer service
  • Demonstrated attention to detail
  • Demonstrated problem solving and decision making skills
  • Experience:

  • Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Viso
  • Knowledge of hospital software applications such as Meditech Expanse EMR and Echart.
  • Ability:

  • Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
  • Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
  • Ability to organize time effectively to perform the duties of the position.
  • Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
  • Ability to read, write and communicate to perform the duties of the position.
  • Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
  • Proficiency in using telephone systems, laptop computers, video and phone conference equipment.
  • Behaviour consistent with Hospital Mission, Values and Standards of Performance.


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