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Thornhill

    front desk clerk, hotel - Thornhill, Canada - Holiday Inn Express & Suites Terrace

    Holiday Inn Express & Suites Terrace
    Holiday Inn Express & Suites Terrace Thornhill, Canada

    5 days ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate

      • Work setting

    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Provide customer service

      • Personal suitability

    • Client focus
    • Dependability
    • Team player

      • Experience

    • Will train

      • Support for persons with disabilities

    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

      • Support for newcomers and refugees

    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

      • Support for Indigenous people

    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

      • Support for mature workers

    • Provides staff with awareness training to create a welcoming work environment for mature workers

      • Supports for visible minorities

    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 30 hours per week
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