Jobs

    Administration and Customer Service Associate - Canada - Trantor Inc.

    Trantor Inc.
    Trantor Inc. Canada

    3 weeks ago

    Default job background
    Description
    Trantor is a technology services company focused on outsourced product development and digital re-engineering. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cyber Security industries. We have centers in the US, India, Canada, and Costa Rica.

    We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent.

    Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment
    2-5 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
    ~ Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto Cortex XDR, Crowd Strike or Cisco AMP (preferably any one of these or equivalent tools)
    ~ Experience as a Security Incident Responder or SOC analyst
    ~ Networking experience in TCP/IP, OSI Model, troubleshooting, analysis
    ~ Desire to have customer-facing experiences
    ~ Basic Linux system administration & troubleshooting experience
    ~ The ability to troubleshoot and maintain scripts in Python is a plus
    ~ Tech in Computer Engineering / Electronics & Communications Engineering or their equivalent
    ~
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