Interpretation Officer/Coordinator - Sault Ste. Marie, Canada - Treasury Board of Canada Secretariat

Description

Interpretation Officer/Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

HOW TO APPLY
You must apply online.

1. ONLINE SCREENING QUESTIONS
All candidates must clearly demonstrate in the online screening questions how they meet the education and experience factors listed in both the essential and asset qualifications listed.

2. RESUMES
Resumes will be used as a secondary source to validate the experience described in the screening questions and/ or email - as appropriate.

3. REFERENCES
Three references are required, including one from a recent* supervisor.
Recent* is defined as within the past two years.

4. CURRENT POSITION (FOR Government of Canada Employees) (if applicable)
Please identify clearly your substantive group and level and your employment status on your resume and/or application and/or email.

Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Provide concrete examples of WHEN, WHERE & HOW.

Failure to clearly demonstrate how you meet the Education and Experience factors may result in the rejection of your application.

Normally, applicants will not be solicited for incomplete or possible missing information.

Candidates will be asked to provide proof of their education credentials at a later date.

PLEASE NOTE: Our intention is to communicate with candidates via e-mail for competition purposes.
Please provide a valid e-mail address. It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Duties

The Interpretation Officer/Coordinator plans, adapts, develops, and delivers interpretive presentations, programs, and activities to provide visitors of the national historic site with opportunities to discover, appreciate, learn about, and enjoy the place and its natural and cultural resources and understand their significance to Canada.

Directly supervising 3 to 6 frontline team members who work directly with the public, the Interpretation Officer/Coordinator is responsible for developing and implementing a training program to ensure team members have the knowledge and skills necessary to perform their roles.

Responsible for performance monitoring of their team members, the Interpretation Officer/Coordinator tracks and assesses individual and team performance, providing constructive feedback and recognition. They must be able to address conflicts or issues within the team, acting as a mediator when required and helping to find solutions to improve overall team dynamics.

Collaborating with team members to establish clear goals and objectives, the Interpretation Officer/Coordinator ensures alignment with agency and site objectives.

The Interpretation Officer/Coordinator is a leadership role that requires the demonstration of a strong work ethic, professionalism, and a commitment to the success of the team. The Interpretation Officer/Coordinator inspires and motivates team members, encouraging a positive and productive work environment. They make informed decisions and guide the team in problem-solving, demonstrating effective leadership.

The Interpretation Officer/Coordinator demonstrates flexibility, being adaptable to changes in priorities, projects, or team composition, and guides the team through transitions smoothly.

Work environment

Nestled beneath the International Bridge in downtown Sault Ste. Marie Canal was built to bypass the rapids on the St. Marys River. Opened in , the canal completed an all-Canadian waterway featuring the longest lock in the world and the first to operate using electricity. The sites recreational lock, historic sandstone buildings, picturesque grounds, and unique Emergency Swing Dam make it a magnet for tourists and locals alike.

Top 6 reasons to work for Parks Canada:
Work-life balance
Paid vacation and leave
Training and professional development
Working in beautiful locations
Diverse and inclusive workplaces
Contribution to public service

Intent of the process

We are hiring for 1 permanent seasonal position.

This process may be used to create a list of qualified candidates to staff similar positions with various tenures (permanent or temporary vacancies), security levels or linguistic profiles in same or other parts of the country.

Positions to be filled: 1

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduate from a recognized post-secondary institution with a degree or diploma in a field relevant to the duties of the position, or an equivalent combination of education, training, or experience

EXPERIENCE
Recent experience in supervision, including coaching and/or mentoring
Experience in providing leadership, feedback and performance evaluations when supervising employees
Recent experience in researching, developing, and delivering outreach, education and/or interpretive products, programs, tools and/or activities related to cultural or natural heritage
Experience in customer service
Experience in scheduling, recruitment, and delivering training

**Recent is defined as being in the last 3 years**

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

KNOWLEDGE
Knowledge of the role of interpretation relevant to delivering Parks Canadas mandate
Knowledge of interpretive theory and techniques such as dialogic interpretation, storytelling or guided tours and programs
Knowledge and respect of local Indigenous culture and history

ABILITIES
Communication - Gather information and communicates clearly both orally and in writing, to inform, influence and involve
Effective Interpersonal Skills Ability to build relationships, work as a team, and assume a leadership role in helping others achieve excellent results
Managing Resources - Ability to manage resources (time, financial, human, physical, and information) to achieve planned goals independently or within a team, even under pressure and changing priorities
Interpretation - Ability to plan and develop interpretive programs to meet interests and needs and of target audiences

PERSONAL SUITABILITY
Sound judgment and decision making
Personally connects with others
Strives for excellence

The following may be applied / assessed at a later date (may be needed for the job)

Asset qualifications are beneficial in carrying out the duties of the position. They may be used in screening applications, during the interview or for determining right fit for this selection process. So, in your application, please describe if and how you meet any of the following criteria

ADDITIONAL EXPERIENCE
Experience working collaboratively with the voluntary sector
Experience working with stakeholders and partners committees, cooperating associations, teachers, school boards, communities and Aboriginal groups)
Experience in planning and executing special events
Experience in revenue function POS, floats)

ADDITIONAL KNOWLEDGE
Knowledge of Indigenous Language(s)
Knowledge of Web and social medias communications principles, techniques and practices
Knowledge of current and emerging trends related to tourism, recreational activities, visitor experience services and special events

________________________________________________________________________________
The position requires the incumbent to:
Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays, when required
Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements
Work and/or travel in varied terrain and weather conditions
Stand/walk/hike/sit for prolonged periods of time

Conditions of employment

Reliability Status security clearance

Possession of a valid class G drivers licence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

Tips for applicants:
When answering application questions, be thorough and provide concrete examples. See resume is not considered an acceptable answer.
Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information