Part-time Slot Service Representative-hfx - Halifax, Canada - Great Canadian

Great Canadian

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Position Summary

Under the direction of the Slot Supervisor(s), this position is responsible for providing exceptional guest services on the gaming floor.

Must be collaborative, must excel at multi-tasking and must display exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees. Motivates, leads by example and provides a learning environment. Ensures adherence to all policies and procedures.

Above all else, must embrace and be aligned with Casino Nova Scotia's culture and philosophy of providing outstanding entertainment experiences.

Job Duties

Working in an assigned area, greets and interacts with guests
Provides guests with change for playing slot machines
Completes jackpot payouts, completes TITO paper fills
Maintains the security of the assets on the Casino floor
Keeps up to date with current and upcoming promotions and launches
Knowledgeable of all aspects of the Players Club Program
Encourage new Players Club signups and communicates the value of the program
Go the extra mile for our guests with friendly service and thoughtful gestures that create lasting connections
Execute promotions on the gaming floor
Responsible for issued keys and float
Complies with all slots policies, procedures, regulations and controls as well as policies outlined in the employee handbook
Finds ways to
play ; you are serious about work, without being serious in your demeanour

-
Chooses to make everyday a great day

Stays focused in order to
be there:
Delivers an exceptional entertainment experience to internal and external guests to ensure you
make their day

Minimum Qualifications
-
Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude:

Minimum Grade 12 or equivalent is required
Certification as a Slot Service Representative with the AGD is required upon hiring
Satisfactory attendance is required
Proven ability to handle cash accurately
Demonstrated effective interpersonal and communications skills is required
Proven strong customer service skills for the delivery of outstanding guest service is required
Proven ability to work well in a team environment is require