Collision Repair Advisor - Regina, Canada - Capital Auto Mall

Capital Auto Mall

Verified Company

Regina, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Universal Collision Center Inc.

The Universal Collision Centre (UCC) is looking for a Collision Repair Advisor to join our growing team If you are hard-working, passionate, and determined, then Capital Automotive Group is for you

The Collision Repair Advisor works with the customer, insurance adjuster and the Auto Body Technicians to coordinate the repair of vehicles ensuring an exceptional customer experiance.

The Job:

Maintain ongoing communication with adjuster, production staff, and customers regarding repair status
Interact with customers and understanding their requirements
Meet with customer when picking up vehicle to ensure customer satisfaction
Give suggestions and recommendations to customers regarding their vehicle
Estimate the cost and the time for the repair/upgradation of the vehicle
Coordinate work processes with the technicians and other departments of the organization
Follow automobile industry safety norms and standards
Take telephone inquires and queries of customers
Make evaluating reports for the establishment and attend the training process for new products

Qualifications

At least one year of direct experience in a similar role
Excellent written and verbal communication skills
Ability to effectively manage time and meet deadlines
Sound understanding of all automotive functionalities
Ability to negotiate with clients

We offer challenging, meaningful work in a dynamic environment, exceptional leadership, and the support to succeed. Join us and ignite your career

At Capital Automotive Group, our vision is to be the most respected auto group in North America.

In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people.

Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.