Strategic Delivery Communications Lead - Toronto, Canada - Citi

Citi

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

If you think the open position, you see is right for you, we encourage you to apply

Our people make all the difference in our success.

About the Team

Citi is one of the world's leading global banks serving 90% of the Fortune 500 companies. Our global network spans 97 markets serving clients in more than 160 countries and jurisdictions.

We provide a broad range of financial services and products to our clients to help them meet their biggest opportunities and face the world's toughest challenges.

This specific role sits within our Global Client Onboarding Team within Treasury and Trade Solutions (TTS), Institutional Client Group (ICG).

About the Role

This role will work with regional strategic delivery business office managers and senior onboarding leadership globally to build and drive compelling, dynamic, informative content through a variety of leadership communication channels, including written and video messages, talking points, and town hall preparations.

This role will be instrumental in delivering high-quality, strategic communications for TTS Global Onboarding both internally and with key partner stakeholders.

You will elevate and communicate our key priorities and objectives and develop and execute messaging that aligns with broader company objectives.

Responsibilities:

Exemplifies Citi's core values and Leadership standards. Executes to the highest ethical standards against the Global Onboarding strategy and initiatives
Support internal and external communications strategy implementation and tactical execution to enhance and drive awareness of key Onboarding priorities
Draft clear, differentiated, and impactful messaging that engages internal team and key stakeholders
Support leadership and strategic delivery in driving consistent messaging that is clear, conversational, and engaging, coupled with the right tone and information
Develop creative communications tactics to break through and resonate with internal colleagues and external partners/audiences
Provide ongoing insights into data and analytics of messaging and activities, and suggest improvements where needed
Build credible and trusting relationships with corporate, business, technology, and operations partners.

Qualifications:

Bachelor's degree in communications, English, journalism, or another related field required. MBA is a plus.

years relevant experience within communications

Knowledge of communications, journalism, or marketing and six years of increased responsibility for business management, preferably with a large and complex organization
Critical and analytical thinker. Takes initiative to offer solutions and solve problems.
Works independently with little to no supervision and operates with transparency.
Flexibility in consistently changing environment and the ability to prioritize quickly and manage to deadlines with a sense of urgency.
Strong communications (written, editing, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives and cross functional teams.
Light graphic design and web content management skills
Excellent organizational and project management skills
Record of success in delivering high quality work in a fast paced and dynamic environment
Ability to identify synergies between business initiatives and the corporate strategy to drive message clarity and understanding
Adept at building and managing relationships with senior executives and internal stakeholders, navigating competing interests and providing opposing viewpoints productively
Integrity, maturity, dependability, detail orientation, and a positive professional attitude
Strong collaborator who is adaptive and resilient amid change

Critical Competencies

Oral Communication
Written Communication
Project Management
Relationship Building
Results Orientation
Strategic Orientation

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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