Manager II, IT Support, IT Services, Global Service Desk - Vancouver

We are searching for a Service Desk Analyst to join our team at Aecon. The successful candidate will be responsible for providing front-line support to our end-user community and ensuring timely resolution of incidents and service requests. · Reporting to the Service Desk Team Le ...

Our client is a national Managed Service Provider and a TSXV Top 50 company delivering leading IT solutions to businesses across Canada for over 30 years. · Receive incoming client service requests via phone, email, and ticketing systemLog, categorize, and prioritize support tick ...

GreyOwl is hiring a Service Manager to lead day-to-day service delivery across our managed clients. · You'll own service performance and continuously improve how we deliver support. · Clean handoffs and strong documentation123 · ...

As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · Proficient in desktop/laptop hardware, network configurations, and MS ...

Bloom Recruitment is in search of a Service Desk Coordinator to join our client's fast-growing team as soon as possible. · ...

The purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · We resolve incidents promptly and update the Service Desk system regularly upon resolution. We enhance servi ...

The Service Desk Analyst will be the first point of contact for all IT-related incidents and service requests via phone, email and/or ticketing system. · ...

Join West Fraser's Service Desk team to elevate support and customer service while working with advanced technologies. · ...

Bennett Jones is recruiting a Service Desk Technician for its Vancouver office. The role involves delivering exceptional technical support to lawyers and staff while upholding the highest standards of service delivery. · ...

Job summary · GreyOwl is hiring a Service Manager to lead day-to-day service delivery across managed clients. They will own performance (SLAs, CSAT), coach the team, and continuously improve how they deliver support. · ...

This internship opportunity allows you to contribute to complex projects around the world in meaningful ways. You will work on problems relevant to your field of study in an office environment. · ...

The purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. · ...

+This position reports to: Service Desk, Manager. The successful candidate must comply with the safety standards of ESW-IT and/or its clients. · ...

The University of British Columbia (UBC) is a global centre for teaching, learning and research, · The Integrated Service Centre (ISC) maintains, continuously improves and enhances the systems and processes that support operational functions of UBC, · The Manager, Service Desk pr ...

The IT Service Desk Analyst II will focus on the timely resolution of customer IT issues, ensuring incidents are properly recorded and documented in ServiceNow helpdesk software. · ...

+h2>Job summary · The Integrated Service Centre (ISC) maintains continuously improves enhances systems processes that support operational functions of UBC including human resources finance student services.The Manager outlines plans improves Frontline Support Team's strategies e ...

The University of British Columbia (UBC) is seeking an experienced Service Desk Manager to lead its Integrated Service Centre's frontline support functions. The successful candidate will provide strategic leadership for service delivery across HR, Finance, Payroll, and Student Op ...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. · ...

We are looking for a Service Desk Student to join our team at Hatch. As part of our Shared Services group, you will support the business in achieving their goals through strong technical capabilities. · ...

The MIS ERP Service Desk Support role is a critical addition to our MIS team designed to stabilize and enhance our ERP environment. · Provide first-line support for ERP users across departments troubleshoot issues related to saved searches custom forms and role-based permissions ...

We're hiring a Service Manager to lead day-to-day service delivery across our managed clients. · You'll own service performance (SLAs, CSAT), coach and develop our service team, · and continuously improve how we deliver support. · ...