Bell Person - Etobicoke, Canada - Sheraton Toronto Airport Hotel and Conference Centre

Sheraton Toronto Airport Hotel and Conference Centre

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

What we'll offer you:

At the Sheraton Toronto Airport Hotel & Conference Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.

Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care, and more.
Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
Worldclass service training program and jobspecific training opportunities to empower lifelong learning and to encourage Team Members to find the careers that are right for them.

What you'll do:

You're a perfect fit for the role of Bell Person if you welcome the challenge of being part of a team that elevates the experience for guests.

You are excellent at providing warm, genuine customer service to both guests and your fellow associates in all departments.

The responsibilities of this position include:

To meet and greet guests, providing a guest experience that is consistent with Sheraton standards.

To greet guests in a friendly and personable manner
To unload and deliver luggage to the guest's room as well as retrieve luggage from the guestroom(s), upon request
To deliver packages, mail and faxes to occupied guestrooms upon arrival
To answer phones within three rings
To stay current on local events and traffic reports
To provide correct information on Hotel and surrounding areas to guests
To maintain a clean and organized lobby and Hotel entrance
To maintain the traffic flow at Hotel entrance
To provide guests with claim tickets for every item stored
To tag and hold cars in the designated parking area
To provide guests with transportation using only authorized and licensed vehicles
To respond to guest concerns and issues, using the LEARN process
To maintain a neat and organized storage area for storage of guest belongings
Undertakes special projects and other duties as assigned
What you'll offer us:

We are looking for a dynamic, energetic individual who wants to learn and thrives in a fast-paced environment and fosters a culture of respect and positivity.

Minimum of one year current related work experience.

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Must have valid Ontario full G driver's license
:

Excellent verbal and written communication skills required.
Previous customer service experience preferred.
Works well under pressure in a fastpaced, constantly changing environment.
A professional team player who is wellorganized and able to work on own initiative.
Able to lift up to 50 pounds.
Must be able to work a variety of shifts including mornings, evenings and weekends