Manager, Service - Ottawa, Canada - Caivan Development Corporation

Caivan Development Corporation

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a skilled leader ready to take charge? We're seeking a dynamic
Service Manager to lead our team of Service Technicians and ensure top-notch home repairs.

As our
Service Manager, you'll take the reins in managing service repairs for closed homes, overseeing minor drywall, trim, paint, and various repairs listed by homeowners.

Why Caivan?

Industryleading wages
Lunch program
Onsite training and development program
And more

Key Responsibilities:

Oversee daily site operations, addressing concerns and work orders with staff
Manage water leaks, structural defects, and homeowner claims
Drive Homeowner Survey initiative and maintain infrastructure readiness
Attend and address escalated homeowner concerns onsite
Supervise exterior repairs and seasonal tasks to completion
Attend warranty meetings, reporting site updates regularly
Coordinate with Service team to review events and plan ahead
Support and assist Service Technicians as needed
Monitor model home maintenance program and repair costs
Respond to emergency repairs across multiple sites
Manage scheduled appointments and deficiencies to completion
Conduct necessary MIR/PDI walkthroughs and execute Exterior Program
Perform additional duties as required

You will bring:

Completion of High school education level or higher preferred
25 years' experience in residential/ commercial construction industry, or experience in the renovations / repairs business.
Ability to lead a team of Service Technicians.
Excellent verbal and written communication skills, outstanding time management, prioritization, multitasking, and organizational skills
Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
Comfortable in the use of technology smartphones, tablets or computers to record, review and communicate information related to deficiency lists.
Flexible, with the willingness and ability to travel daily to assigned sites and to work at locations across the division.
Must have a valid driver's license, regular access to a vehicle and provide own