Manager of Community Based Seniors' Services - Vancouver, Canada - South Vancouver Neighbourhood House (SVNH)
Description
Manager of Community Based Seniors' Services
**Internal Job Posting Full-Time
South Vancouver Neighbourhood House (SVNH) is on the unceded, occupied, ancestral, traditional, and stolen
homelands of the Coast Salish Nations, the xwməθkwəy̓əm (Musqueam), Skwxwú 7mesh (Squamish), and
**Səli̓́ lwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
South Vancouver Neighbourhood House is looking for a Manager of Community Based Seniors' Services. Working
within a community development framework, this collaborative leadership position provides management,
oversight and coordination of community-based non-medical programs and integrates these into the SVNH
seniors' program. As the Manager, you will directly supervise and support capacity building and professional
development of a diverse team of staff and volunteers. The position oversees recruiting, hiring, orienting,
coaching, supervising, and other HR processes for staff and volunteers of the program in consultation with the
Director of Seniors' Programs.
Duties and Responsibilities:
Program Management and Coordination:
- Coordinates and provides oversight of the following programs nonmedical communitybased seniors'
visiting, yard work, grocery shopping and frozen meal service) ; and the Age Well at Home initiative
designed for vulnerable seniors living in Southeast Vancouver.
- Working with a staff team, provides support to participants, interns, and volunteers to guarantee success
- Takes lead in developing and preparing funding proposals, and identifying new funding opportunities to
- Plan, administer, monitor, and control program budgets.
- Organizes resources, including human, financial and other, to achieve goals.
- Monitors, evaluates, documents outcomes, submits outcome and monitoring reports, and ensures
Community Development:
- Using a holistic assetbased approach (individual, community and organizational) to establish goals and
- Builds and maintains relationships with local community members and community partners to create
- Identify and support community leaders in carrying out various initiatives.
- Facilitate community gatherings and training in a manner conducive to capacitybuilding and leadership
- Actively engage the community in the development of and the decision making related to participant and
- Act as an advocate for seniors in the community.
- Participate in / conduct social research and/or develop initiatives in partnership with educational
- Assesses and provides enhancements and supports to House activities, such as community celebrations and
- Provide guidance and oversee related community engagement initiatives as delegated by the Program
Staff and Volunteer Management:
- Directly supervises and supports capacity building and professional development of a diverse team.
- Responsible for recruiting, orienting, supervising, mentoring, performance appraisals, etc.
- Oversight of the development and implementation of training and orientation of volunteers and/ or staff
Qualifications:
- Minimum 35 years demonstrated experience in community development from an assetbased
- University degree or equivalent combination of experience and education in a relevant field (such as
- Demonstrated experience in supervising staff, interns, and volunteers.
- Ability to work collaboratively with culturally diverse community residents, volunteers, coworkers, and
- Proven experience in project coordination and program development; and ability to plan, mobilize, and
- Proven ability to develop programs and successfully secure funding and other resources to implement
- Knowledge of adult education and strong group facilitation / training skills.
- Strong interpersonal, organizational, leadership and communication skills.
- Excellent oral and written English language skills.
- Experience working in multicultural context inclusive of newcomers and Indigenous populations.
- Oral and written proficiency in a second language reflective of the South Vancouver community (such as
- Demo
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