Hotel Housekeeping Attendant - Toronto, Canada - Mastercraft Starwood

Description

The SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto.

• Cleaning and disinfecting all public areas as per Hotel standards including guest washroom, lobby, and meeting rooms.
• Cleaning and disinfecting all staff areas as per Hotel standards including staff washrooms, locker rooms, lunchroom, and staff corridors.
• Cleaning Hotel rooms and Residence rooms as per standards, including vacuuming, dusting, cleaning and disinfecting bathrooms, replacing sheets and towels, emptying garbage cans and ashtrays, and replacing toiletries and amenities.
• Counting soiled and clean linen. Managing the daily inflow and outflow of linen while completing linen tracking sheets.
• Vacuuming and spotting corridor carpets.
• Attending to guests' requests for extra supplies or other items.
• Reporting and handling lost and found items.
• Delivery and pickup of guest laundry.
• Being aware of daily meeting schedules to ensure meeting rooms are in line with cleaning standards.
• Ensuring that linens and amenities are fully stocked in the housekeeping pantry.
• Maintaining tidiness and cleanliness of pantries.
• Reporting room items requiring maintenance.
• Reporting housekeeping items that require deep cleaning (i.e. Stains on carpets and bed skirts).
• Reporting "Do Not Disturb" rooms and "refuse service" rooms in a timely manner.
• Completing daily reports as per training.

• Must be able to lift 30 pounds.
• Must be able to stand and walk for long periods of time.
• Availability to work any scheduled shift between the hours of 7:30 am to 12:30 am. Flexibility to work weekdays, weekends, and statutory holidays.
• Must have excellent attention to detail.
• Must possess good communication skills.
• Must possess strong organizational and time management skills.
• Must be guestservice focused.
• Previous experience in a servicerelated position is an asset.