Bilingual Help Desk Analyst - Toronto
2 weeks ago

Job summary
The Bilingual Help Desk Analyst provides customer support service and technical support through analysis and problem resolving to enable installation maintenance education implementation and documentation of variety of software and hardware technologies via phone to end usersThe incumbent will take the lead role in Help Desk projects in relation to system updates and the communication of process changes.
Qualifications
- High School Diploma
- College diploma in technology or business-related field (Preferred)
Job description
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