Front Office Agent - Whistler - Four Seasons

    Four Seasons
    Four Seasons Whistler

    4 days ago

    Description

    Join Our Team

    Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Front Office Agent.

    Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many; we are most effective when we work together cooperatively, respecting each other's contribution and importance.

    The Location

    Be ready for a warm Canadian experience At Four Seasons Resort Whistler, we fill guest's days with exhilarating adventures on Whistler and Blackcomb mountains and employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top-rated experience.

    Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.

    In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse.

    Your job:

    Are you excited about delivering a personalized level of service to each and every guest? This position may be the perfect fit for you This position welcomes and registers hotel guests, explains the accommodations, and establishes credit or method of payment. The Front Office Agent checks guests out of the hotel, preparing and explaining the bill. You will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.

    As our hotel is open 24/7, 365 days a year, we expect our Front Office Agent to be flexible in working mornings, evenings, weekends, and holidays.

    About You:

    • Previous hotel or customer service experience
    • Knowledge of Opera is a bonus
    • Ability to work in Canada

    Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

    If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

    About Four Seasons Hotels & Resorts

    Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

    What's in it for you

    • Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;
    • Access to affordable shared staff accommodation;
    • Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc;
    • Complimentary meal per shift in our employee dining room;
    • Retirement plan with employer contribution;
    • Paid time off; vacation days and additional floating holidays per year;
    • Excellent training and development program;
    • Discovery Nights at Four Seasons worldwide.
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