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    Leader Magasin F/H - Calgary, AB, Canada - YETI Canada Limited

    YETI Canada Limited
    YETI Canada Limited Calgary, AB, Canada

    1 week ago

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    Description
    Store Experience Team Lead – Calgary page is loaded Store Experience Team Lead – Calgary

    Apply locations Calgary, Canada time type Full time posted on Posted Yesterday job requisition id JR100075 At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary.

    Together, you'll help our customers get the high-quality gear they need to make the most of their adventures.

    80 YETI is actively seeking a Store Experience Team Lead to help lead our new store opening in June in Calgary' Chinook Centre and will report to the Store Experience Leader.

    You will provide leadership support and direction to the store team and successfully execute company strategies.

    You will help coach and motivate a team of brand advocates who in turn will provide a "wow" factor level of customer experience.

    You drive store profitability by upholding store operational and visual merchandising standards and protecting company assets. Assist in monitoring progress and results against KPIs
    Brand Experience/Customer Service
    Drive excellence in customer service in store by modeling brand service standards
    Respond to all customer feedback and concerns immediately
    Ensure store team engages with each customer to create an authentic brand experience
    Represent your store as an active brand ambassador within the community
    Training & Coaching Team
    Coach store team to YETI standard of customer service and engagement, brand identity, product knowledge, and operations
    Support execution of training programs
    Provide timely training, coaching, and feedback to enable team success and growth
    Operations & Inventory
    Help ensure team follows all company and store policies and procedures
    Assist in managing stockroom inventory and supply levels and organization
    Help execute inventory receiving and replenishment processes efficiently and accurately
    Execute floor-sets and merchandising direction
    Talent Management
    Identify performance issues and inform Store Experience Leader
    Ensure compliance with all Talent policies and procedures
    Ensure compliance with loss prevention, safety, and security policies and procedures
    Address any customer or employee injuries and partner with Talent and Store Experience Leader immediately
    Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the brand
    Promote an environment that encourages participation, creativity, inclusivity, and learning by sharing best practices and building on the ideas of others
    Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required
    At least 2 years of management experience in a fast-paced, high volume retail environment
    Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred
    Excellent decision-making skills and ability to balance shifting priorities in fast-paced environment
    Excellent verbal and written skills and the ability to build, lead, and manage high performing teams
    Proficient in Microsoft Office applications and retail systems as well as mobile POS
    Available to work a flexible schedule including weekends, evenings, and holidays
    Operate office equipment and technology (i.e., computers, phones, copier, etc.)
    Standing required for entire work shift
    LI-ES1 #LI-On-site

    All applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, orany other basis protected by federal, state or local laws.

    YETI Global Workforce Data Privacy Notice
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