CWB Financial Group

Customer Service Representative, Bilingual (BB-D449D)

Found in: Neuvoo CA

Description:

What you will deliver on:

  • Troubleshoot and resolve customer inquiries and concerns by phone and email
  • Verify lease information, generate and distribute lease documents
  • Communicate payment and asset details pertaining to the lifecycle of the lease
  • Process documentation requests and perform various administrative duties
  • Liaise with other departments by accurately managing changes to lessee and contract information

  • Here’s what we’re looking for:

  • 2 years’ experience in an office environment (Customer Service or Administration)
  • Track record of success in a customer-focused, target-driven performance culture
  • Strong detail orientation with the ability to embrace our values “Smart, Helpful, Creative and Fun” by exceeding customers’ needs
  • Fluency in French and English (written and oral)
  • First class communicator with active listening skills and the ability to maintain a high level of confidentiality
  • Assertiveness with tact and diplomacy when communicating
  • Intermediate skill set in MS Office and the aptitude to quickly learn other applications and programs
  • Ability to type 40 wpm
  • Effective multi-tasking and time management skills, including the ability to adapt to changing demands and priorities
  • Please note* Interviews will be conducted in both English and French to assess language comprehension.

    If all of this is starting to sound pretty exciting and you think you’ve got what it takes to join this high performing team, then please do read on as you may very well be just who we are looking for!


    Does this sound like you?

  • Tech savvy. You love learning new software and strive to always make the best use of the tools you are given
  • Innovative thinker. You take pride in your strong detail orientation, but you can also strategize and problem solve with the best of the best
  • Collaborative team player . You are a great teammate and see the value in working together to achieve common goals and strategic initiatives

  • We love taking care of our employees by offering:

  • Base salary plus additional variable compensation
  • Career growth . We are passionate about investing in our employees’ development and supporting them to reach their professional goals
  • Extremely robust, employer paid, benefits package including, health care spending account, wellness program, flex day and much, much more
  • Matching employer contributions to your retirement savings
  • Company ownership: When you join us, you become an owner with our employee share purchase plan (ESPP). You invest in us, so we invest for you
  • We work hard, play hard and have a ton of fun along the way! If you are interested in joining a growing organization that has a unique culture, then we would love to hear from you!

    Culture is a big deal!
    We are very proud of our unique culture at CWB National Leasing. What sets us apart is our people, they are a REALLY big deal! We figure out what makes them tick and then find a way to deliver what’s important to them. Our employees across Canada are known for taking a stand in the community through charitable initiatives and keeping active. For more information about working for CWB National Leasing please visit our website and be sure to check us out on social media to see what we’re up to!

    calendar_today1 day ago

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    location_on Winnipeg, Canada

    work CWB Financial Group

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