Technical Sales Representative (BB-4C1E2)
Found in: Talent CA
Description:Description Reports ToDistrict Sales ManagerKey Responsibilities Provide prompt and courteous customer service.Work with existing and potential accounts to determine their needs and requirements.Answer questions and offer suggestions to existing and prospective customers based on a thorough knowledge of vendor product lines.Offer additional products/services to customers related to the sale.Maintain high levels of customer satisfaction and client retention levels.Resolve customer concerns and complaints in a courteous, professional manner and logged through the corrective action form.Follow company standards for cost control, total quality, safety, and complete and on-time delivery.Follow DGI Supply’s company policies and procedures.Assist customers with any relevant processes or paperwork to complete the sale.Maintain an up to date knowledge of competitor’s products, opportunities in the marketplace and observe industry trends.Maintain and expand the company’s database of customers.Prepare and perform sales presentations, product/service demonstrations, testing, quotes, pricing and other sales related activities.Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals.Provide solutions to objections of prospective customers.Emphasize product/service features and benefits, quote prices, and prepare sales order forms and/or reports.Create sales leads and initiate prospect calls.Establish ongoing rapport with existing and potential customers.Participate in personal development training and technical training of the product lines.Implement marketing promotions and premier vendor program.Recommend new product lines and principal relationships with vendors.Provide or facilitate technical assistance to customers.Prepare and present professional, engaging technical sales presentations on DGI Supply’s products and services.Respond promptly to customer needs or requests.Perform ACD form completion. Special Tasks Hold monthly CCAT meetings with system accounts.Review price matrixes.Provide sourcing for accounts.Review dead stock reports.Review daily and weekly reports as supplied.Collaborate with supplier for presentations.Provide cost savings for integrated supply accounts.
calendar_today5 days ago