Jobs
>
Calgary

    Customer Service Supervisor - Calgary, Canada - Calgary Co-op

    Calgary Co-op
    Calgary Co-op Calgary, Canada

    Found in: Talent CA C2 - 4 days ago

    Default job background
    Description

    The Customer Service Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and standards. The Customer Service Supervisor provides direction and supervision to the Customer Service Cashiers, Maintenance Custodian, Janitor, Janitor Helper, Front End Service Clerks, File Maintenance and General Utility Clerks.

    Key Result Areas:

  • Provides customer service and maintains positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
  • Plans and performs all aspects of the Front End /Customer Service Office including but not limited to; opening and closing duties, Lottery, Cash Balancing, security system checks, mail sorting, collecting vending machine money, maintenance of donation log, book exchange, bulletin boards, and communicating various public announcements, stocking and display functions in an efficient and organized manner
  • Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
  • Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
  • Performs duties following established Occupational Health & Safety, Food Safety and Environmental regulations and policies to ensure the health and safety of all staff and customers.
  • Ensures the proper care, use and maintenance of equipment and tools, and reports repair requirements to the Front-End Manager or Duty Manager.
  • Responsible for all aspects of ordering merchandise and supplies.
  • Responsible for all aspects of receiving including reviewing/verifying and authorizing appropriate invoices, returns, transfers, claims and proper storage of products.
  • Responsible for organizing and conducting inventory.
  • Operates the checkouts and cash handling in an efficient manner.
  • Maintains a working knowledge of PLU codes.
  • Has knowledge of and can perform all duties of the Customer Service Cashier, File Maintenance and Service Clerk

    • ENVIRONMENTAL CONDITIONS:

  • Requirement to stand or walk for long periods.
  • Work maybe performed in a confined, office environment.
  • Frequent bending, reaching, twisting and heavy lifting.
  • Duties involve frequent, repetitive movements.
  • Effectively dealing with continuous demands of customers.
  • Frequent time demands and deadlines.
  • Finger dexterity is required for tasks such as counting money, using an adding machine, scanner and keyboards.
  • May be exposed to criminal activity in the form of attempted theft or robbery.

    • Minimum Qualifications:

    Education:

  • Grade 12 education or acceptable combination of experience and education

    • Experience:

  • Six (6) months of Supervisory or equivalent retail experience, with strong product knowledge.
  • Must be fluent in English.
  • Basic receiving, ordering and merchandising skills.
  • Basic Word, Excel and Outlook

    • Desirable Qualifications:

  • Related post secondary education
  • Experience in supervising others, and planning and organizing events, projects, or programs.
  • Kronos knowledge
    • MINIMUM / ESSENTIAL QUALIFICATIONS:

    • Grade 12 education or acceptable combination of experience and education

    • Six (6) months Supervisory, Customer Service Office or equivalent retailexperience, with strong product knowledge

    • Must be fluent in English

    • Basic receiving, ordering and merchandising skills.

    • Basic Word, Excel and Outlook.
    DESIRABLE QUALIFICATIONS:

    • Related post secondary education.

    • Experience in supervising others, and planning and organizing events,projects or programs.

    • Kronos knowledge.
    ***Employees must successfully complete and maintain the following courses:

    • Occupational Health and Safety courses as required.

    • Customer Service Office cashier-training program

    • Cashier-training program (within probation or class trial)

    • Fundamentals of Workplace Communication #122
  • Cummins Inc.

    service supervisor

    Found in: Talent CA C2 - 3 days ago

    Cummins Inc. Calgary, Canada

    Description · We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about. · We are looking for a talented Contract Reviewer to join our team. · In this role, yo ...

  • Cummins Inc.

    service supervisor

    Found in: beBee S2 CA - 2 days ago

    Cummins Inc. Calgary, Canada Paid Work

    service supervisor · Description · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems. · We believe in f ...

  • Unifi Aviation Canada, Inc.

    Supervisor Fleet Services

    Found in: Jobgoal CA C2 - 21 hours ago

    Unifi Aviation Canada, Inc. Calgary, AB, Canada

    Unifi, the largest aviation services provider in North America, is seeking to make immediate hires on our Supervisor team in YYC, overseeing aircraft towing and movements. The Tow Team Supervisor is responsible for ensuring the safe movement of the airline partner's aircraft and ...

  • THE CANADIAN EATERY

    food service supervisor

    Found in: Jooble CA O C2 - 2 days ago

    THE CANADIAN EATERY Calgary, AB, Canada

    Volunteer Experience · Work Experience · Work & Career · The Canadian eatery is a fast food restaurant. We are looking for a dynamic Food Service Supervisor and his job duties will be as follows: · 1. Supervise, coordinate and schedule the activities of staff who prepare, por ...

  • MUCHO BURRITO

    food service supervisor

    Found in: Jooble CA O C2 - 2 days ago

    MUCHO BURRITO Calgary, AB, Canada

    Volunteer Experience · Work Experience · Work & Career · We are looking for a dynamic Food Service Supervisor and his job duties will be as follows: · 1. Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food · 2. Estimate and order in ...

  • Alberta Motor Association

    Supervisor, Registry Services

    Found in: Talent CA C2 - 1 day ago

    Alberta Motor Association Calgary, Canada Temporary Full time

    AMA · YOU'RE A CUSTOMER · SERVICE guru . · Posted: · Closing: Until filled · Location: AMA - Calgary Sunridge · This is a temporary, one year contract position. · When it comes to leading a team, you're definitely the whole package - a team player, a supportive coach and a ...

  • Calgary Co-op

    Customer Service Supervisor

    Found in: Talent CA C2 - 4 days ago

    Calgary Co-op Calgary, Canada

    The Customer Service Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and standards. The Customer Service Supervisor provides direction and supervision to the Custom ...

  • Calgary Stampede

    Venue Services Supervisor

    Found in: Talent CA C2 - 3 days ago

    Calgary Stampede Calgary, Canada Full time

    About the Calgary Stampede · The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the them ...

  • Spence Diamonds

    Customer Service Supervisor

    Found in: Talent CA C2 - 1 day ago

    Spence Diamonds Calgary, Canada Full time

    How would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they're also our everyday customers · Are you looking to add some sparkle to your career? If so, look no further · We are currently looking for our next superstar ...

  • Enviros WSA

    Social Services Supervisor

    Found in: Jooble CA O C2 - 2 days ago

    Enviros WSA Calgary, AB, Canada

    Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults, and families in vulnerable situations to meet their desired outcomes and wellness. · Enviros helps our clients make strength-based changes to move to indep ...

  • SUBWAY

    food service supervisor

    Found in: Talent CA 2 C2 - 4 days ago

    SUBWAY Calgary, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety procedures · ...

  • Juniors Foods Services Ltd

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    Juniors Foods Services Ltd Calgary, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Fast food outlet or concession · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in ...

  • SUBWAY

    food service supervisor

    Found in: Talent CA 2 C2 - 5 days ago

    SUBWAY Calgary, Canada

    Education: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety p ...

  • AGI Canadian Company

    Passenger Service Supervisor

    Found in: Talent CA C2 - 4 days ago

    AGI Canadian Company Calgary, Canada Full time

    Job Responsibilities: · Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns · Manage passenger service agent manpower to ensure adequate staffing on your shift · Serve ...

  • KHADIJA REHMAN MANAGEMENT INC

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    KHADIJA REHMAN MANAGEMENT INC Calgary, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Relocation costs covered by employer · Willing to relocate · Restaurant · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who ...

  • Edo Japan

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    Edo Japan Calgary, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety ...

  • The Banquet (Mahogany) Ltd.

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    The Banquet (Mahogany) Ltd. Calgary, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety procedures · ...

  • The Chopped Leaf

    food service supervisor

    Found in: Talent CA 2 C2 - 1 day ago

    The Chopped Leaf Calgary, Canada

    Education: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety p ...

  • Seton DairyQueen

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    Seton DairyQueen Calgary, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · Work site environment · Noisy · Odours · Hot · Work setting · Food service establishment · Fast food outlet or concession · Tasks · Establish methods to meet work schedules · Su ...

  • PK 12th St Inc

    food service supervisor

    Found in: Talent CA 2 C2 - 2 days ago

    PK 12th St Inc Calgary, Canada

    Education: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Establish methods to meet work schedules · Supervise and co-ordinate activities of staff who prepare and portion food · Train staff in job duties, sanitation and safety p ...