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    Passenger Service Supervisor - Calgary, Canada - AGI Canadian Company

    AGI Canadian Company
    AGI Canadian Company Calgary, Canada

    1 hour ago

    Default job background
    Full time
    Description

    Job Responsibilities:

    Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns

    Manage passenger service agent manpower to ensure adequate staffing on your shift

    Serve as point person for customers and management to alert them to any irregular operations which may cause delays or otherwise impact service to our customers

    Be responsible for conducting on the job training for new team members

    Observe and enforce all safety regulations and company policies

    Assist with all passenger service duties (checking in passengers, luggage, and communicating with passengers, and coordinating ticket counter activities with vendors, flight and ground handling teams) as needed.

    Qualifications: Have excellent computer skills Possess a valid driver's license with a clean driving record (only required for some airports)

    Be at least 18 years old and possess a high school diploma, GED, or work experience equivalent

    Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check

    If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.

    Physical Requirements:

    Lift up to 70 pounds (32 kg) on a regular basis

    Stand, lift, bend, push and pull on a frequent basis and for extended periods

    Work around jet and machinery noises

    Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends, and holidays.

    The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

    AGI employees should apply through WD M/F Disabled and Vet Equal Opportunity Employer

    Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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