Sommelier (H/F) - Tofino, Canada - Relais & Châteaux

Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Join our Restaurant Team as a Sommelier, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel. The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As a Sommelier you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards
• Lead by example and be a pro-active member of The Pointe Restaurant Team
• Guiding guests through available food & beverage (wine/spirits) options, assisting with selections and pairings
• Stocking, product rotation & quality control for all food & beverage outlets
• Assist with the planning, organization, direction, and control of Wine & Spirit offerings within The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Cafe
• Assist the Director of F&B/Sommelier with HR functions such as assisting with hiring, training and development of the Sommelier Team, including regular employee reviews.
• Create and execute tastings and training seminars for the service team, and guests, as directed by the Director of Food & Beverage
• Support the service team and floor manager while on shift
• Assist with wine/beverage service for all service periods and outlets including room service
• Assist Sommelier Team with inventory & cellar management; Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant wine & spirit financial goals and helping to analyze, review, and follow up on these monthly results
• Maintain cleanliness & organization of storage areas, cellar and fridges
• Familiarize yourself with the requests of Return Guests and Special Attention guests, to better serve them on the floor and look for opportunities to exceed their expectations.
• Continued education and research on new product within the food & beverage industry
• Regular team, supervisor, and food & beverage meetings

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards and be constantly challenged to grow within the restaurant team
• Previous experience both as a server and sommelier in a fine dining restaurant with specific focus on wine and spirit service
• A professional attitude and an appreciation for detail
• Thorough knowledge of wine, spirits and other alcohols; extensive knowledge of BC wines and Old World wines a must
• Self-motivation for continuous education about wines and spirits
• Professional and positive attitude in every aspect of the position
• Consistent punctuality and dedication
• A calm, polite and composed demeanor
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
• Valid Serving It Right Certification
• Sommelier Certification Diploma
• A mutual understanding of your employment duration will be determined during your interview

Salary: $53,000.00 per year