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    conseiller services clients h/f stage - Mississauga, ON, Canada - IQVIA Argentina

    IQVIA Argentina
    IQVIA Argentina Mississauga, ON, Canada

    1 week ago

    Default job background
    Description
    Under guidance or supervision, develops the necessary skills and product knowledge to provide support to clients.
    Trains to provide day to day guidance and support to clients
    Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through
    Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
    Provides support and training to other team members
    Operates within project management software to execute or assign tasks to other teams for client specific projects.
    Bachelor's Degree Req
    Some related work experience Req
    Highly proficient in PC applications such as Excel.
    Ability to carry out some analysis and information gathering to resolve problems on routine matters.
    Sous la supervision de ses supérieurs, il contrôle le processus de production des rapports et fournit des conseils et une assistance aux clients au quotidien ou en tant que spécialiste de produits/services spécifiques.
    Assure l'exécution du contrat selon les spécifications des rapports de base et de routine pour les clients définis.
    Examine les exigences en matière de données du client avec la ressource interne appropriée pour s'assurer que les produits livrables de base répondent aux spécifications du client, y compris en termes de rapidité et de qualité.
    Suit les protocoles de vérification des données IQVIA.
    Fournit un soutien à l'équipe pour les réunions de service à la clientèle sur les sites des clients.
    Maîtrise des applications PC telles qu'Excel
    Démontre de solides compétences en résolution de problèmes, en analyse et en service à la clientèle
    Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous avez une déficience physique ou un handicap nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.
    IQVIA est l'un des principaux fournisseurs mondiaux d'analyses avancées, de solutions technologiques et de services de recherche clinique pour l'industrie des sciences de la vie. Nous tenons à repousser les limites de la science humaine et de la science des données pour avoir le plus grand impact possible - pour aider nos clients à créer un monde plus sain. Pour en savoir plus, consultez le site
    We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability.Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.
    IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
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