Assistant Manager, Operations - Langley, Canada - East Penn Canada

East Penn Canada
East Penn Canada
Verified Company
Langley, Canada

6 days ago

Sophia Lee

Posted by:

Sophia Lee

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Description
At East Penn Canada, our people are the heart of our company. We currently have an opportunity for a highly motivated, team orientated
Warehouse Assistant Manager to join our Operations team
.

At East Penn we are dedicated to recognizing & rewarding our employees by offering:

  • Great Pay
  • Profit Sharing & Deferred Profit Sharing (retirement) program
  • Excellent Company Paid Benefit Program including Employee Assistance Program
  • Tuition Reimbursement
  • Opportunities for Advancement
  • Job Related Training

Duties & Responsibilities

  • Ensure proper flow of daily planning & effective scheduling of work / tasks for Customer Care Team and Delivery & Recovery Team based on workloads & customer requirements.
  • Ensure proper follow ups on implementation of procedures for automotive warranty returns inspections and repairs on a timely basis
  • Receive & effectively implement inventory control procedures regarding daily planning & customer fulfillments.
  • Liaise between Sales Representatives & Operations for overall effective support to the sales function & customers.
  • Taking & effectively responding to escalated and/or more complex customer inquiries & concerns.
  • Effectively establish & communicate performance expectations, providing constructive feedback when needed.
  • Work with the Manager, Operations to identify training and development needs and plans for closing gaps.

Experience, Skills & Competencies

  • 35 years' experience managing people
  • Four to seven years related experience, preferably in a warehouse or distribution setting.
  • 12 years of SAP Experience
  • Additional sales, customer service and technical training an asset.
  • Automotive of industrial product experience an asset

Other Considerations

  • Background checks including criminal checks & employment references will be requested.


East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.


Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Profit sharing
  • RRSP match
  • Tuition reimbursement
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Langley, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What are your salary expectations?

Work Location:
One location
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