Scheduler - Lucasville, Canada - 1st Electric Inc

Description

This position reports to the Manager, Administration & Customer Relations and requires exceptional communication skills, a high degree of attention to detail, time management, organization and problem solving abilities.

In addition this position requires the ability to manage multiple and competing priorities in a fast-paced work environment.

Responsibilities (include, but are not limited to):

• Ensure customers are consistently treated with professionalism and respect
• Create and maintain schedules of field crews
• Balance the availability of human resources against incoming requests to ensure all jobs are scheduled efficiently, accurately and appropriately
• Adjust schedules as necessary to accommodate changes in priorities or deadlines
• Skillfully navigate and maximize the use of Jobber
• Manage all Nova Scotia Power bookings, permits and requests
• Complete and submit all required documentation (e.g., NSP, Efficiency NS, HRM, etc.)
• Schedule, monitor and maintain all solar and generator installations
• Register and maintain all solar and generator warranties; submit claims as needed
• Followup on outstanding quotes providing knowledgeable and excellent customer service
• Other duties as assigned

Skills:

• Strong people skills resourceful and decisive with the desire to hold yourself accountable for our customer's experience
• Critical thinking you are able to use sound judgement and common sense while problemsolving and moving requests forward
• Team player you are a team player with a proven ability to build relationships
• Responsiveness you have the ability to prioritize and commit to agreed upon timelines
• Proficient in Microsoft Word, Excel and Outlook

Qualifications and Experience

• High school diploma or general education degree (GED) required
• College diploma in office/business administration considered an asset
• Previous scheduling experience within the electrical trade considered an asset
• Experience working in a busy office of a trades business would be an asset
• Attention to detail, critical thinking and problem solving skills
• Motivated, selfstarter
• Excellent communication, interpersonal, prioritizing and organizational skills
• Demonstrated advanced abilities in all facets of modern office practices and technologies
• Experience utilizing technology to create efficiencies and streamline tracking and retrieval of information

*Personal vehicle required, as there is no public transportation access along the job route.


Schedule:

• Monday to Friday
• No weekends

Work Location:
On site


Work Remotely:
No


Salary:
$18.00-$22.00 per hour


Benefits:

• Dental care
• Extended health care
• Onsite parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lucasville, NS: reliably commute or plan to relocate before starting work (required)

Work Location:
One location