Program Coordinator - Toronto, Canada - Bayshore HealthCare

Bayshore HealthCare

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT THE ROLE
To provide administrative program and billing support to the HIV program.

To complete all scheduling coordination, reconciliation, contract agreement with third parties clinics, data management and verification activities as required by Bayshore Specialty Rx.

_Fluently bilingual in French and English considered a strong asset._

A DAY IN THE LIFE

Act as a central resource liaison for program stakeholders, which include physicians, nurses, and clinics.
Work with the site nurse case managers to support specific customer needs.
Track specific data and information for pharmaceutical companies as required in CRM
Identify and report AE's to Health Canada (if applicable) and enter into source system and third party systems.
Provide other ongoing administrative help and support to Program Manager as needed
Acquire data from primary or secondary data sources and maintain databases/data systems
Conducts Vendor Qualification audits
Initiates and reviews Third Party Vendor Contracts
Completes monthly reconciliation activities.
Performing additional duties to include reconciliation of billing data, data entry, filing, obtaining and obtaining/organizing supporting documentation including preparation of reports, spreadsheets and dashboards as needed; ensuring monthly timelines and targets are met
Act as the key stakeholders for contract agreement between Bayshore HIV Program and thirdparty clinics or pharmacies.
Track and coordinates schedule with third party clinics (or pharmacies)
Monitor nursing requirements monthly to ensure alignment with best practices and regulation.
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
Complete other tasks as requested
Participate in ongoing internal and/or external continuing education activities

Job Qualification

WHAT YOU BRING TO THE TEAM

Experience in the healthcare, pharmaceutical or finance industry is an asset
At least one year of recent experience in pharmaceutical customer servicerelated role
Strong customer service, communication, problem solving skills required
Strong interpersonal skills and ability to work independently and as part of a team
Organized with a high attention to details
Bilingualism in French and English considered a strong asset
Ability to work in a high paced environment
Ability to adapt to change quickly
Strong knowledge of Microsoft Office (Excel, Word, Outlook)
Postsecondary education or equivalent
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID19 vaccine or combination of COVID19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single

- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis._