Customer Service Representative - Simcoe, Canada - Fanshawe College

Fanshawe College

Verified Company

Simcoe, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

First Section

Posting Number

40778
Requisition Title

Customer Service Representative

Learning Resources Representative
Internal Posting Closing Date

External Closing Date

Open Until Filled

Yes
Campus Location
Simcoe
Department
Continuing Education & Training Services (CET)
Employment Group
Support
Pay Details

- $26.47 per hour
Hours of Work per Week

3 Monday to Friday 8:30 a.m. to 4:30 p.m.
On occasion, weekends or evenings required.
Summary

Working at Fanshawe CollegeNote
:
This is a full-time temporary Support position until February 12, hours per week)
Duties
:

Under the supervision of the Manager, Continuing Education and Training Services, the incumbent provides customer service and support to the campus Learning Resource Centre, Library, and Bookstore.
The incumbent supports the academic activities of students and faculty in order to facilitate the teaching and learning process.
The incumbent provides support services to the Literacy and Basic Skills (LBS) Program and provides service to our customers including students, staff and community members.
They also provide back-up support to other areas of the campus.Qualifications**- Post-secondary 2-year diploma in Computer Applications, Business, Customer Service or related field

Minimum 3 years' experience gained working as part of a team in an academic serviceoriented environment using a variety of computer software programs
An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
Familiarity with technology
Demonstrated capacity to learn and adapt quickly
Exceptional customer service skills
Excellent verbal and written communication skills

General Information

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.