Deskside Analyst - Regina, Canada - Visionpool Business Services

Visionpool Business Services

Verified Company

Regina, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Visionpool Business Services is hiring Deskside Analyst.

Responsibilities:

Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)
Provide Tier 2 support which includes a dedicated service for walk up support to end-users.
Recording all inventory, incidents/service request ticket updates into our incident management system.

Qualifications:

Minimum 2 years of previous Deskside experience
MUST be fluent in both French and English with strong written skills.
Diploma or Certificate within the scope of Information Technology or High School diploma
CompTIA A+ or equivalent experience
Attention to detail and documentation - you take pride in your work
Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
Clean criminal record and driving abstract

Asset:

Meeting Room support experience would be an asset.
Strong knowledge of Microsoft Teams and Teams Telephony would be a significant asset.