Technical Writer - Mississauga, Canada - SOTI Inc.
Description
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI's growth and success is a result of commitment to innovation through entrepreneurial culture and leadership.Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.
Responsibilities:
- Evaluate the documentation needs for all SOTI products.
- Estimate, plan, and track documentation projects.
- Regularly report the progress, roadblocks, and concerns to the team.
- Use SOTI products to learn and gain expertise before writing the documentation.
- Design and create online help.
- Collaborate with Product Management, Development, and Quality Assurance teams.
- Schedule reviews with multiple stakeholders.
- Be the 'voice of the user' within the company.
- Work independently and with limited supervision.
Qualification:
- 24 years technical writing experience.
- Proficiency with DITA XML or other XML languages such as DocBook.
- Familiarity with Cloud, clientserver, or other enterprise technologies.
- Ability to understand and explain complex technical details.
- Exceptional writing skills with attention to detail.
- Knowledge of Mobile Device Management concepts preferred.
Technical Requirements:
- Experience using XML editors such Oxygen XML.
- Familiarity with Git or similar version control systems.
- Proficiency with Camtasia or similar video editing tools.
- Experience using Jira.
LI-VA- We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
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- Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee._
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