Customer Success Engineer II, Canada - Toronto, Ontario

Only for registered members Toronto, Ontario, Canada

1 month ago

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We're looking for a Customer Success Engineer II to drive the success of Procore's French Speaking customers in Canada In this role you'll be the product champion of Procore and serve as a subject matter expert You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore You will literally be helping improve the lives of our construction customers by connecting them on a global platform This position reports to the Manager Customer Success and can be based remotely within Canada We're looking for candidates to join our team immediately What you'll do Make data-driven recommendations to your customers on how they can optimize the value of Procore based on customer analytics and industry best practices Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology Drive in product demonstrations and coordinate multiple technical resources both internal and external Serve as a technical account manager by providing the highest level of responsivenessand customer serviceandtoyourclients through clearand effective communication Foster a positive team culture by supportingand mentoring your fellowProcorianscollaboratingwithalllevelsoftheorganizationtodevelopbestpractices Develop amasteryofProcoresproductsprofessionalservicestheindustry bestpractices
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