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Regina

    Training and Online Course Assistant - Regina, Canada - University of Regina

    University of Regina
    University of Regina Regina, Canada

    Found in: Talent CA C2 - 6 days ago

    Default job background
    Description

    Position Summary

    Duties and Responsibilities include:
  • Assist course instructors with use of UR Courses online course management system:Entering and editing content in UR CoursesSetting up course tools as directed, such as quizzes, assignments, etc.Supporting Instructors in the set-up and use of ZoomConsult with Training team if/as requiredConsult with Instructional Design team if/as required
  • Training related duties that may include:Research and respond to 'how-to' questions from users related to use of UR CoursesUpdate UR Courses training materials as requiredAssist trainers with Zoom training sessionsAssist students with basic questions regarding use of UR Courses and use of Zoom
  • Provide in-class tech support in our high-tech streaming classrooms
  • Other related duties as assigned
    • Position Requirements Position Requirements:
  • Demonstrated customer service experience with excellent oral and written communications skills
  • Demonstrated skill in the use of Microsoft Word, PowerPoint, Excel and Access
  • Evidence of working cooperatively with others to accomplish common goals
  • Strong comfort with using technology
  • Ability to multitask numerous projects and prioritize effectively
  • Ability to work independently, take initiative and be a self-starter
  • Knowledge of UR Courses
  • Knowledge of Proctortrack
  • Familiarity with use of Zoom video conferencing
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