Service Advisor - Mississauga, Canada - Mississauga Harley-Davidson

Mississauga Harley-Davidson

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WANT TO WORK for one of Canada's Best Managed Companies?
Dilawri Group is now actively searching for a
Service Advisor to join the team at
Mississauga Harley-Davidson

We have a state-of-the-art facility with 7 service bays and a vibrant community of riders located within 25kms of our store in all directions.

our team knows the Harley-Davidson community well.

As a forward-facing customer focused staff member, you will bring a positive, sales oriented attitude to work and assist our customers with their routine maintenance and performance upgrades for their beloved H-D bike.

Working closely with the Service team, you will promote our unique Rewards+ program to all clients.

Work schedule is Monday - Friday 9:30am - 5:30pm during the fall-winter-early spring seasons. The summer riding season schedule will include alternating Saturdays.

Experience in Motorcycle or Automotive parts and / or Service is an asset, but if you bring the will we will educate you on the skills needed to accel in the role.

Responsibilities:

Tower operate all work
Provide frontline customer service and sales for the Service Department
Greeting customers on the phone or in the Dealership
Handle internal sales to service processes communicating with all techs
Providing repair recommendations
Explaining the nature of repairs
Advising customers how to look after their vehicles
Scheduling appointments
Scheduling transportation
Warranty administration
Selling labour
Providing an extraordinary experience for all customers

Qualifications:

Auto/Motorcycle advisor experience required
H-D exposure and lifestyle a considerable asset
Experience as an automotive or powersports advisor, but not mandatory
Dealer VU experience preferred but not mandatory
An aptitude for customer relations/service
Strong communication skills
Ability to sell required maintenance
Ability to work as a part of a TEAM
Ability to work in a fastpaced environment
M license preferred but not mandatory

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you.

We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._