Jobs

    Technical Service Professional I - Grande Prairie, Canada - ChampionX

    ChampionX
    ChampionX Grande Prairie, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    ChampionX has an immediate need for a Technical Service Professional I located in Grande Prairie, AB , to join the Production Chemical Technologies team.

    If you are a passionate professional with a proven track record of success in technical sales and ability to work well in teams and with customers, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits.

    What's in it For You:

  • A flexible, independent work environment where you will manage a monthly schedule.
  • Access to best-in-class resources, tools, and technology
  • Grow your income as you drive growth with your customer base.
  • Thrive in a company that values a culture of safety and includes top-notch safety training and personal protection equipment.
  • Comprehensive benefits package that includes medical, dental, vision, a company-paid pension plan, tuition reimbursement and more
  • What You Will Do:

  • Ensures a safe work environment, promotes a safety culture and actively works to achieve goal zero. Promptly reports every incident, near miss, or injury to leader as soon as feasibly possible
  • Lead in training customers, peers, as well as Sales personnel in an internal or customer facing environment
  • Act as primary trainer for new employees in team territory
  • Required to work with Sales team, District Managers, Regional Sales Managers, his/her associates and industry marketers and customers to support the implementation of industry/marketing plan
  • Responsible for development and deployment of best practices for numerous products and programs within an industry segment
  • Responsible for project ownership. Functions interdependently with increased versatility
  • Relentless safety focus
  • Routinely solve complex customer problems across multiple product lines
  • Increase flexibility and agility in team-selling; viewed as a trusted partner in team-selling
  • Responsible for cross functional collaboration
  • Proactively solve customer problems in ways that accelerate business growth in alignment with plan and targets
  • Raise technical competency of Sales personnel
  • Project focused; ownership and accountability from scoping through to implementation
  • Attend CMT (customer chemical management team), CAT, etc. meetings to leverage opportunities
  • Proofing and editing recommendations
  • Responsible for Customer facing presentations
  • Participate in account audits
  • Responsible for working with field organization to identify and capture the impact of company programs/applications/systems in clear financial terms
  • Work with field organization to identify needs, problems, determine effective solutions and help document specifications. Identify large account opportunities and coordinate with Key Account Managers and Sales Mgmt.
  • Provide support to peers as well as salespeople for more complex situations. Requested to support customer jeopardy situations
  • Participate in industry events such as AMPP conferences
  • Lead SWOT (strength, weakness, opportunity, threat) Analysis
  • Work closely with current customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within team territory
  • Assists in performing customer account management activities under the guidance and supervision of experienced sales professionals
  • Partner in execution of team territories sales growth plans in collaboration with Sales under limited supervision of senior leaders
  • Develops technically appropriate product selection to maximize profitability when recommending products and programs
  • Responsible for influencing, read and/or responding to RFPs (Request for Proposal) and Specifications
  • Engage in Health Check (audit) of accounts in team territory
  • Participate in sales calls at all relevant levels of the customer organization
  • Actively participate in sales campaigns across area of responsibility
  • Coordinate technical review of must keep and must win accounts
  • Collaborate with Sales, Business Development, Key Account Managers to identify external target business opportunities across team territory
  • Proactively audit junior representatives to ensure they have learned and incorporated safe practices while conducting field work
  • Participate in all types of field work, including sampling and testing knowledge, and transfer that expertise to more junior representatives through active training and coaching
  • Responsible for troubleshooting specific customer technical problems
  • Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
  • Designs comprehensive treatment applications in team territory
  • Provide advanced recommendations for (multiple) product application and optimization. Highly proficient in troubleshooting, product selection, application, and articulating solutions to the internal and external customer
  • Position Details:

  • Candidate must reside in Grande Prairie, AB or surrounding areas.
  • Must have a valid Driver's License and acceptable Motor Vehicle Record
  • This is a safety sensitive role and will require completion of drug and alcohol testing.
  • No immigration sponsorship offered for this role.
  • Travel 20%, possible overnight travel to support team territory
  • Minimum Qualifications:

  • University Degree or College Diploma in relevant field (science or engineering).
  • Industry experience is preferred, preference given to Technical Service experience.
  • Physical Demands:

  • Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
  • Preferred Qualifications:

  • Effective time management, ability to multi-task
  • Experience in Technical Service or Sales specific to production chemicals
  • Experience in providing recommendations for oilfield product application and optimization
  • Recognized within the local industry as proficient in troubleshooting, product selection, application, and articulating solutions to the internal and external customers
  • Personality, attitude, behavior, and work ethic conductive to our company culture
  • Demonstrated ability to function with agility and interdependence and an advanced knowledge of customers, problems, and solutions across team territory
  • Demonstrated resilience to succeed over a wide range of broad, diverse situations across team territory
  • Advanced technical sales focused communication skills; both written and verbal
  • Advanced interpersonal skills
  • Advanced skills in coaching and mentoring that enable internal customer
  • Advanced negotiation and problem-solving skills
  • About ChampionX

    ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

    Our Commitment to Diversity and Inclusion

    At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

    In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.


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