Work From Home Customer Service Representative - Toronto, Canada - Randstad Canada

    Randstad Canada background
    Temporary
    Description
    Are you looking for Work From Home - Remote posiiton ? Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not-for-profit organization?

    If you answered yes, then we would like to hear from you


    We are currently hiring for customer service representatives to work for a call center to support a not-for-profit organization with a Wildfire campaign.


    Start Date:
    May- June 2024


    Salary:
    $15-$17.20 per hour (provincial minimum wage)

    Location:
    Work from home (Anywhere in Canada )


    This is a short contract position, with the potential of being noticed and brought on long term with the company.

    Some Reasons to Work in Customer Support
    ✓ Develop Your Emotional Intelligence
    ✓ Build Transferable Skills
    ✓ Learn How to Effectively Solve Problems
    ✓ Master Different Communication Mediums
    ✓ Collaborate With a Diverse Team

    Work from home roles and Equipment is NOT Provided

    Advantages


    • Paid weekly
    • 4% vacation pay on every check
    • Community care during this current vulnerable situation
    • Great company culture
    • Work from the comfort of your own home
    • Great experience
    Responsibilities

    • Handle a high volume of inbound calls.
    • Taking customer donations and processing it
    • Receiving calls from people that were impacted by the wildfires and submitting aid applications
    • Empathize with the callers and provide them with an exceptional customer service
    • Data entry and accurately updating caller profiles
    • Assisting customers with any questions or concerns they may have
    Qualifications


    • Must be fluent in English
    • Must be skilled on a computer
    • Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones
    • Must be able to pass a criminal background check (We will pay for the check)
    • Customer service experience is required
    • Previous contact center experience is an asset
    Summary

    • Apply directly on this site
    • Email your resume to us at with the subject line "Wildfires Customer Service Representative "
    Human Forward

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

    As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

    In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

    We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.