Customer Care Representative - Canada

Only for registered members Canada

1 week ago

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Job summary

We are seeking an experienced Customer Care Representative to join our team at Connect Hearing Canada. As a key member of our clinic staff, you will be responsible for providing exceptional customer service in person and over the phone.

In this role, you will schedule appointments and organize files for our Hearing Care Professionals while maintaining client accounts and building strong relationships with clients. You will also work with insurance companies to ensure successful third-party billing operations.

Requirements include having strong communication skills as well as experience or willingness to learn working on and reconciling accounts receivable. If you have a passion for helping others and are willing to go all in to learn more about hearing healthcare we would love to hear from you!

Responsibilities

* Providing exceptional customer service in person
* Scheduling appointments
* Organizing files for Hearing Care Professionals
* Managing client accounts while building relationships

Benefits

* Hourly wage of $20-$23 based on experience
  • This is an 8-month contract with possibility of extension.

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