Support Service Associate - Montréal, Canada - Federation CJA
Description
Cummings Centre provides support services to vulnerable older adults who have few resources. The goals of these services are to decrease social isolation and promote independence and quality of life.Support Services is comprised primarily of Assisted Transportation with Accompaniment as well as Frozen Meals-On-Wheels.
The associate will work with other team members in the planning, organization and execution of these services as well as collaborate with other points of service in the department and in the agency.
Duties
- To assess and manage client requests for assisted transportation to medical appointments and to Cummings Centre programs.
- To assist in the management of drivers' schedules and reimbursements.
- To assume administrative responsibilities such as scheduling, billing, and data collection.
- To provide support for Frozen Meals-OnWheels with orders, packing, inventory management and billing.
- To work in close collaboration with volunteers who support all aspects of the Meals-OnWheels program.
- To work in close collaboration with Social Services team to ensure that client needs are met.
- To assume administrative responsibilities as per the requirements of the programs such as participation in regular supervision and staff meetings.
- To provide additional and punctual support to other agency departments as needed.
Education, Knowledge and Skills
- University degree or another professional equivalent.
- Knowledge of the Jewish community is an asset.
- Experience working in client services is an asset.
- Excellent organizational and administrative skills.
- Strong ability to problem solve and prioritize needs.
- Strong communication skills.
- Ability to work in a team.
- Proficiency in use of Microsoft Office (Excel, Word, Outlook, PowerPoint).
Application Procedure
Only those selected for an interview will be contacted
Notes
Part Time - 25 hours per week
Job Type:
Part-time
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