Host - Vancouver, Canada - Elisa
Description
Position:
Host, Elisa
Reports to:
Restaurant Director, Elisa
JOB SUMMARY:
Our Hosts have a genuine passion for hospitality and are an integral part of our restaurant; being an ambassador to our standards and culture.
By consistently providing a warm welcome and great service, the Host provides a first and last impression to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
- Greet and seat guests
- Monitor a waiting list
- Manage a floor chart with available tables
- Communicate with guests who are waiting
- Answer the phone and fill togo orders
- Anticipates customers needs, providing direct assistance where possible
- Support service staff where needed
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Previous experience working in a guest facing role
- Excellent communication skills
- Positive and enthusiastic attitude
- Professional presentation
- Excellent interpersonal and customer service skills
- Well organized with the ability to plan ahead and deal with high volume
- Proactive selfstarter who thrives in a fast pace environment
- Work well within a team environment
- Ability to be on your feet for long periods of time
- Flexibility to work evenings, weekends and holidays fulltime or parttime.
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