- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities Key Responsibilities
- Promotes outstanding guest relations. Handles all inbound/outbound calls with the Player Services Call Centre.
- Manages booking procedures for concerts/hotel/premium events.
- Opens and maintains new player accounts, player profiles, issue players cards for patrons, educate players on benefits of Player Passport card.
- Screens player ratings to provide information on complimentaries to players.
- Performs inventory control of all promotional materials.
- Handles customer concerns or complaints for immediate solution.
- Provides for superior customer service and promotes excellent employee relations with co-worker.
- May be required to greet buses and give presentations to tour and travel groups.
- Work box office for ticket sales and complementary redemption as required. What You Bring
- Previous customer service experience is preferred.
- Computer skills required, knowledge of Microsoft, Access and Excel.
- Able to organize and prioritize.
- Available to work all shifts, including overnight or swing. Why Work for Us?
-
Player Services Coordinator
1 week ago
Casino Rama Resort Rama, Canada**Job Type: Part-Time** · **The Gateway to Your Future** · If you enjoy interacting with guests and are seeking an opportunity to excel, Gateway wants to hear from you. This Player Services Coordinator position involves promoting outstanding guest relations in a friendly and help ...
-
Player Services Coordinator
2 weeks ago
Casino Rama Resort Rama, Canada**Job Type: Part-Time** · **The Gateway to Your Future** · If you enjoy interacting with guests and are seeking an opportunity to excel, Gateway wants to hear from you. This Player Services Coordinator position involves promoting outstanding guest relations in a friendly and help ...
-
Family Service Worker
1 week ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, CanadaDnaagdawenmag Binnoojiiyag Child & Family Services is a multi-service Indigenous wellbeing agency. We provide a stable foundation for children, youth, and families, through wraparound services that are culturally based and family-focused. · **Position Summary**: · Within the Dnaa ...
-
Service Supervisor
1 week ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, CanadaReporting to the Senior Manager, the Supervisor must have child well-being (welfare) experience and be responsible to direct, coordinate and evaluate the provision of assigned services for Dnaagdawenmag Binnoojiiyag Child & Family Services clients within the Agency's catchment ar ...
-
Opportunities and Funding Specialist
1 week ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, CanadaApplications though this website will not be accepted. · Reporting to the Payroll Supervisor, the Opportunities & Funding Specialist is responsible for addressing existing access gaps for services for children, youth, and their families through several program service areas i.e., ...
-
Administrative Assistant
1 week ago
Barrie Area Native Advisory Circle Rama, CanadaPosition: Administrative Assistant · Program or Team: Administration, Finance and Accountability · Location: Rama ON · Term: 1.00 FTE Temporary · **Salary**: $41, plus applicable benefits) · Closing: Open until filled. · **About the Organization**: · The Barrie Area Native Adviso ...
-
Cultural Resource Advisor
2 weeks ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada***: · The Cultural Resource Advisor is responsible for the ongoing sourcing and development of cultural resources and Knowledge Keepers to assist the Agency in delivering culturally intelligent services rooted in the culture, beliefs and values of Dnaagdawenmag Binnoojiiyag Chil ...
-
Circle Facilitator
1 week ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada*** · The Circle Facilitator reports to the Cultural Services Supervisor and is responsible to prepare and facilitate circles and make referrals to formal Alternative Dispute Resolution processes when necessary in keeping with Dnaagdawenmag Binnoojiiyag Child & Family Services' M ...
-
Circle Facilitator
2 weeks ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada**FOR A FULL JOB DESCRIPTION AND TO COMPLETE THE REQUIRED APPLICATION FORM, VISIT WWW.BINNOOJIIYAG.CA/CAREERS** · ***: · The Circle Facilitator reports to the Cultural Services Supervisor and is responsible to prepare and facilitate circles and make referrals to formal Alternativ ...
-
Regional Casino Host
1 week ago
Ontario Regional Corporate Office Rama, Canada**Job Type**: Full-Time · **The Gateway to Your Future** · Attracts, maintains, and retains sustainable relationships with, but not exclusive to, assigned qualifying VIP Patrons. Acts as Gateway Casinos and Entertainment Ltd. on-site service liaison for VIP Patrons, adding unique ...
-
Cultural Resource Advisor
2 weeks ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, CanadaThis position is open to all locations within our West Region catchment area (Barrie, Rama First Nation, Midland, Cedar Point, Beausoleil First Nation, Gravenhurst, Moose Deer Point First Nation). Hybrid work from home option available. _ · ***: · The Cultural Resource Advisor is ...
-
Team Administrative Assistant
6 days ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada**_Position: Team Administrative Assistant (Closing April 7, 2024)_** · *** · Reporting to the assigned supervisor, the Team Administrative Assistant is responsible for providing administrative and technical support services to the service team or teams to which they are assigned ...
-
Team Administrative Assistant
6 days ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada**PURPOSE OF THE POSITION**: · Reporting to the assigned supervisor, the Team Administrative Assistant is responsible for providing administrative and technical support services to the service team or teams to which they are assigned. The Team Administrative Assistant will also p ...
-
Community Paramedic
1 week ago
Chippewas of Rama First Nation Rama, Canada**JOB PURPOSE/SUMMARY** · **QUALIFICATIONS** · **Education**: · - College Diploma in Emergency Health Care/Paramedicine (A-EMCA) or equivalent. · **Skills and Abilities**: · - Qualifications as per the Ambulance Act, Ontario Regulations 257/00 (GeneralRegulations) including certi ...
-
Community Paramedic
1 week ago
Chippewas of Rama First Nation Rama, Canada**JOB PURPOSE/SUMMARY** · **QUALIFICATIONS** · **Education**: · - College Diploma in Emergency Health Care/Paramedicine (A-EMCA) or equivalent. · **Skills and Abilities**: · - Qualifications as per the Ambulance Act, Ontario Regulations 257/00 (GeneralRegulations) including certi ...
-
Legal Advocate
2 weeks ago
Chippewas of Rama First Nation Rama, Canada**Employment Opportunity** · Job Title**:Legal Advocate** · The Chippewas of Rama First Nation supports the United Nations Declaration on the Rights of Indigenous Peoples. Specifically, Rama supports the training, education and employment of Indigenous People. · Employment Classi ...
-
Human Resources Coordinator
3 days ago
Casino Rama Resort Rama, CanadaJob Title: · - **Human Resources Coordinator** · Effective Date: · - **Updated July 15, 2019** · Reports to: · - **Manager Human Resources** · Department: · - **Human Resources** · Site: · - **Casino Rama Resort** · **Job Type**: · - **Full-Time Salaried** · **Non-Unio** · **n** ...
-
Housekeeping Supervisor
4 days ago
Casino Rama Resort Rama, Canada**Job Type: Full-Time** · **The Gateway to Your Future** · The Housekeeping Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of property wide cleaning and laundry, its activities and its resources. The Houseke ...
-
Circle Facilitator
1 day ago
Dnaagdawenmag Binnoojiiyag Child & Family Services Rama, Canada**_This position has a hybrid work-from-home option available._** · ***: · The Circle Facilitator reports to the Cultural Services Supervisor and is responsible to prepare and facilitate circles and make referrals to formal Alternative Dispute Resolution processes when necessary ...
-
Cultural Resource Advisor
1 week ago
Templatedata Rama, CanadaCultural Resource Advisor, Contract until May 2025 (Closing April 29, 2024). · To review the full job description and to complete the required Application Form, please visit · Position: Cultural Resource Advisor (Closing April 14, 2024). · POSITION SUMMARY:The Cultural Resource ...
Player Services Coordinator - Rama, Canada - Gateway Casinos & Entertainment Limited
Description
Description
Position at Casino Rama Resort Job Type: Part-Time
The Gateway to Your Future
If you enjoy interacting with guests and are seeking an opportunity to excel, Gateway wants to hear from you. This Player Services Coordinator position involves promoting outstanding guest relations in a friendly and helpful environment, whether it be addressing a concern or issuing complimentary vouchers to one of our fine restaurants. In this role, you work with a reliable team of professionals to ensure our guests' needs are exceeded.
We Provide
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.
