- 24x7 VPN device monitoring, operation and management.
- Monitoring and troubleshooting of F5 BIG-IP LTMs and APM modules.
- Perform VPN policy changes, analysis and clean-up as requested by firms.
- Provide visibility and insight to assist customers with Remote Access VPN activity and usage information.
- Create and maintain network and application level documentation of F5 BIG-IP environment.
- Follow through with firm and vendor resources to close out availability, performance, and security incidents that involve Remote access VPN in any corporate location.
- Ensure Remote access VPN services and systems are always available and reliable.
- Responsible for awareness and compliance to policy and guidelines of the ISMS.
- Report, pursue, communicate, and when needed escalate any breaches in information security or policies.
- Able to coordinate and work with on-site engineers during outage or critical situations.
- Bachelor's Degree/College Diploma in Computer Science or equivalent industry experience
- Knowledge of F5 LTM (Local traffic manager) and APM (Access Policy Monitor) Modules.
- Knowledge of Checkpoint, Palo Alto and Cisco remote access VPN technologies is a plus.
- Knowledge of LAN/WAN and network protocols.
- Knowledge of monitoring tools and commands to ensure quick resolution to issues.
- Knowledge of virtual technologies is a plus.
- ITIL Foundation Certified
-
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Analyst Senior Analyst Senior - Canada - Symbiotic Group
Description
On behalf of our client, a Global 50 consulting firm, we are recruiting for a Senior VPN Analyst to provide operational support for VPN access on F5 platforms.
The primary objective of this position is to provide operational support to the Remote Access VPN Management Service which provides 24x7 VPN support to global members/offices.
The position works closely with other corporate groups and vendors to provide exceptional customer support.The VPN Analyst role requires skills that enable the individual to deliver a high level of service and to meet the expectation from the business of a highly available agile infrastructure.
Strong communication skills, combined with a knowledge of core, specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry best practice.
Provide operational support for remote access VPN on multiple F5 platforms across corporate global and Cloud infrastructure.Technical skills:
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
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Digital Experts:
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems.
IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model.
