Data Specialist - Toronto, Canada - 360insights

360insights

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Experiences that create growth. Growth that creates experiences.

Here at 360insights you will be a part of a fast-paced global team that is innovating and leading in the channel incentives and insights industry through our SaaS platform.

You will be delivering great solutions for some of the world's most recognizable brands all within an inspiring culture that has certified us as a Great Place to Work in Canada, the USA and the UK.

At 360insights you will have lots of experiences and opportunities to grow and the more experience you gain along the way, the more opportunities will open to you.

What you will be doing:

In this position, you will be part of a team responsible for processing POS files uploaded by dealers for various clients by transposing sales data into templates, determining eligible programs, validating sales data, and reporting the results.

In addition, you will be expected to add value to the current improvement initiatives and offer fresh ideas and efficiences.

Reports To:
Team Lead, Data Operations

You will determine files due for given day based on SLA
Process sales files attached to submissions in the POS Upload Files list
Format excel files, import transactional data, document processing details, mark submission as Processed
Mark files On Hold or Declined and notify appropriate parties of the reasons/details
Visually audit results of processing and document appropriately
Secondary responsibilities may include accommodating additional client specific tasks or requests
Provide support for Client Operations, Customer Care, Team Leads, and Operations leadership
Provide exceptional customer service for our clients and their dealers
Update and maintain customer specs used by the team
Complete all On Hold file resolutions promptly
Update dealer manager POS Upload notes
Other tasks as required

What you'll bring:

College Diploma or University Degree is an asset
Intermediate knowledge of Microsoft Office Suite, specific attention to excel
Effective verbal and written communication and interpersonal skills
Extremely detail oriented, quick learner, able to be effective in both team and independent environment
Proven time management and organizational skills, able to effectively and efficiently multitask
Ability to work in a fastpaced environment, under pressure and with tight deadlines
Proven problemsolving skills with the ability to think on your feet
Thorough knowledge of core platform an asset

Why 360?

We are a people-first organization, passionate about our culture which means that we live and breathe our values every day and in our interactions with team members and clients.

Being people focused means shows up like this:
1) In each area of our business there are opportunities for personal and professional growth or to diversify into other disciplines, all supported by L&D and mentorship programs

2) No matter where you are in the world, we have comprehensive healthcare and retirement plans backed up by people-first policies that support a balanced lifestyle, generous vacation and family leave plans, recognition for the value you bring, employee led groups to keep you connected, company profit share bonus, stock options and much more.

3) We welcome all future Insighters, from all walks of life.

360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.

We just want you to bring your authentic self, live our Be Real & Have Fun value, do your best work with us, so that together we can all grow and be successful together.