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    Disability Application Specialist - Toronto, ON, Canada - Amgine

    Amgine
    Amgine Toronto, ON, Canada

    3 weeks ago

    Default job background
    Description

    We're a well-funded Startup that is using Ai and Automation to streamline and automate booking processes for travelers and corporate agencies.

    AMGiNE has disrupted the space by developing proprietary Ai capabilities to radically improve corporate agent's efficiency and greatly enhance the corporate traveler booking experience.

    The Corporate Travel Industry is a $1.We currently have signed agreements with many Corporate Travel Agencies, serving millions of travelers globally.

    The successful candidate will have excellent communication and relationship-building skills with a passion for helping others and a drive for providing exceptional customer service.

    Full health and dental insurance benefits
    ~ Flexible remote / hybrid working environment
    ~As a Senior Support Specialist you will:

    Be the first point of contact for customer questions and complaints during the implementation phase
    Respond to Travel Management Companies questions from senior management, Reservation managers or front line agents regarding our platform functionality
    Assist with testing platform GDS functionality to ensure our platform is returning results on par with the GDS
    Assist with planning, production and maintenance of training videos for agents
    Assist with training travel agents and reservation managers
    Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
    ~ Ability to present one on one or group training for travel agents
    ~ Amgine is an equal opportunity employer and complies with applicable local, Provincial, and Federal fair employment practices laws. The company gives equal opportunity and consideration to employees and applicants without regard to race, colour, religion, national origin, citizenship status, creed, age, or disability which is unrelated to the individual's ability to perform the duties of a particular job or position, sex, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected under applicable local, Provincial or Federal laws.
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