Jobs

    Senior Manager and Manager - Canada - BeInCrypto

    BeInCrypto
    BeInCrypto Canada

    3 weeks ago

    Default job background
    Description

    WHAT YOU'LL DO
    Lead and inspire a team of Cloud Ops engineers to continuously deliver availability and reliability of Ripple products
    Owning, creating and maintaining processes & tooling for infrastructure organization, adding your own tooling and processes.
    Executing and coordinating operational work across teams to improve the platform with minimal impact

    Participate in our first tier, follow-the-sun on call rotation, for technical issues only (during your business hours, approximately 9am-5pm).

    This position doesn't involve external customer contact.
    Minimize our mean time to resolve incidents by reacting to monitoring alerts, problems reported by employees or customers in a timely manner
    Participate in developing monitoring dashboards and alerts, to improve our ability to detect and understand problems
    Coordinate with customer success and developer teams to triage, escalate, and ensure timely resolution of any incidents
    Contribute to infrastructure reliability by proactively identifying problems or ideas for improvement

    WHAT YOU'LL BRING
    ~10+ years of relevant work experience, with prior management or lead experience
    ~ Strong familiarity with AWS and GCP
    ~ Solid experience with Linux operating systems in the cloud and day to day upkeep
    ~ Familiarity with containerization technologies and troubleshooting containers, especially Kubernetes.
    ~ Troubleshooting virtual machine instances
    ~ Knowledge of cloud networking concepts and technologies
    ~ Experience with monitoring systems and incident management
    ~ Experience with configuration management systems such as Ansible or Saltstack
    ~ Candidates who are passionate about troubleshooting complex problems with Cloud-based systems, networking, and storage at scale.
    ~ Experience operating software as a service
    ~ Experience working in the finTech a plus
    ~ Experience participating in on-call(Your daytime) incident response

    #J-18808-Ljbffr
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