Onsite Field Technician - Brampton, Canada - DXC Technology

DXC Technology

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Essential Job Functions

Provides onsite field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Ability to walk and stand for several hours.

Basic Qualifications

High school diploma or G.E.D.
12 years of service desk or field support experience
Experience working with the company's hardware, software and equipment products

Other Qualifications

Good interpersonal skills to work with customers and other unit personnel
Good analytical and problem solving skills
Good communication skills
Good time management and organizational skills
Ability to resolve hardware and equipment problems

Work Environment

Automotive Plant environment
May require weekend and holiday work
May require shift work including afternoon and midnight shifts

This is an Onsite role located in Brampton, Ontario

Note:
This option is reserved for applicants needing a reasonable accommodation related to a disability.