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    Communication H/F Temps Plein - Toronto, ON, Canada - Federation Of Canadian Municipalities

    Federation Of Canadian Municipalities
    Federation Of Canadian Municipalities Toronto, ON, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.

    Assistant, Client Services Support
    Department Growth & Development - Green Municipal Fund (GMF) - Communications
    Classification Level 2
    Languages Bilingual (both written and oral) English and French required
    Term Permanent Full-Time

    6 billion permanent endowment from the Government of Canada, managed at arm's length, making it nimble and available for higher-risk, higher-impact initiatives.

    A further $530M investment into GMF to support the National Adaptation Strategy was announced in November 2022. Our team is committed to helping local governments switch to sustainable practices faster.

    Our unique mix of funding, resources, and training gives municipalities the tools they need to build resiliency — and create better lives for Canadians.

    built better transportation assets; and improved soil and water quality.

    Client Service Support (CSS) is a multi-disciplinary team within the Client and Funding Services (CFS) unit that helps address the processes supporting clients' funding needs.

    The CSS Assistant is responsible for coordination and administrative support associated with centralized Client and Funding Services functions, as well as support of special change management initiatives within the CSS team.

    As a member of the team, the assistant in a manner that embraces these values, the corporate culture and the passion for FCM's mandate.

    CSS Team Operations Support
    ~ Provides administrative support to the CSS funding team, which includes coordinating team meetings, taking minutes, tracking special project deadlines, and providing follow-up as needed

    ~ Assists in the development of contracts and the administration of peer review invoicing and payment with peer review coordinators and finance

    ~ Leads the management of the yearly training schedules, as well as the development of the quarterly newsletter and supports the planning of the team's work planning and team building sessions

    ~ Supports the team in the implementation of lean projects, including working on the updates of templates for plans , studies and capital projects and supporting related training

    ~ Supports the CSS manager in the development of project decks for meetings

    ~ Supports the CSS advisor in the development of a learning management system course on the client journey framework (content development)

    ~ Training on learning management systems, including course development using Moodle (system development)

    ~ Participates in working groups as required , including the continuous improvement community of practice Acts as a liaison between the funding team assistants and the CSS team and supports change requests or requests for information coming from the funding assistants In times of need, acts as an administrative operational back-up to GMF peer review notifications and assignments

    ~ Provides back-up support to CFS Funding Assistants, when required

    ~ Contributes suggestions and written content to support process improvements in funding workflow and to funding documents and tools.

    Special projects support
    ~ Assists Data Coordinator in preparing CFS information for GMF annual report

    ~ Supports the administrative and logistical functions of CSS-led training and information sessions

    ~ Supports Data Coordinator and CSS Officer in implementation of lean improvements to funding recommendations to GMF council

    ~ Supports the transfer of process training materials and tools to the Learning Management System

    Post-secondary education specialized in the area of office administration, business administration or a related discipline.

    ~ A minimum of three years' work experience providing administrative support and exceptional client service in a fast-past environment

    ~ Strong knowledge of business support processes and tools, computer business applications (MS Office suite) and database management.

    ~ Familiarity with a Customer Relationship Management (CRM) system or Grants Management systems is considered an asset.

    ~ Project management experience an asset

    ~ Capacity to take initiative, keep track of special project documents, timelines and follow-up.

    ~ Bilingual (both written and oral) in both official languages (French and English) is an asset.

    We prioritize work-life balance with our flexible model:

    When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.

    While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. 7-hour workdays rather than 7.Flexible work arrangements to support productivity and well-being
    Office facilities located in the Byward Market and Ottawa's downtown core

    We're committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging , where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.

    We welcome and encourage applications from people with disabilities. therefore, this role will be a combination of virtual and on-site work.
    They are also required to be able to work from home/remotely, from within Canada.

    All in-office work and in-person meetings for work that take place inside and/or outside of the offices located in Ottawa will be subject to FCM's Safe Workplace Vaccination Policy, as well as its health and safety procedures.

    For additional information on this posting, or for further information on FCM, access our website at . Original job Assistant/ Client Services Support posted on GrabJobs .
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