Sales Support Representative - Toronto, Canada - Li-Cycle Corp
Description
Job Summary:
The Sales Support Representative will assume a key role in supporting the acquisition and onboarding of key customer accounts for the company, with a focus on the North American market.
We are seeking a talented, motivated, and top performer to join our team in this role.Primary Responsibilities:
- Support business development engagement efforts for new potential customers/suppliers of spent lithiumion batteries across North America
- Support endtoend process of outbound engagement from lead generation through to securing contractual relationships with new customers
- Support customer audits and other compliance and onboarding requirements.
- Support activities at industry conferences and tradeshows
- Support management of existing customer accounts to maintain high degree of customer satisfaction and maintain repeat business
- Support the completion of all necessary contract documentation including onetime service agreements, master service agreements, vendor setup documentation, and billing for specified accounts
- Market analysis and intelligence
Job Qualifications:
- University Degree in Business, Economics or Engineering preferred
- Exposure to business development and customer management is a plus
- Excellent organizational, strategic, planning and implementing skills
- Excellent presentation and verbal communication skills
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
- Ability to follow through and complete overlapping projects
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
- Effective attention to detail and a high degree of accuracy
Core Competencies:
- A handson approach with a desire to work in a dynamic, missiondriven environment
- Highlevel of integrity and dependability with a strong sense of urgency and resultsorientation
- Proactive selfstarter with an 'owner's mindset'
- Consistently delivers quality work on time, with a strong attention to detail
- Strong analytical, negotiation and creative problemsolving skills
- Exceptional oral communication, writing and editing skills
- Excellent telephone etiquette
- Motivated, methodical, and optimistic
- Demonstrated interest in cleantech, electric vehicles or renewable energy a plus
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