Manager, Payment Operations – Issuing - Vancouver - Peoples Trust

    Peoples Trust
    Peoples Trust Vancouver

    5 days ago

    Full time
    Description

    About this Job

    We are seeking an experienced Manager to oversee our Payment Operations Issuing team located in Vancouver.

    The successful candidate will be responsible for managing daily administrative processes reconciliation settlement reviews exception handling issue resolution supporting the team addressing discrepancies system breaks operational inquiries ensuring month‑end processes are completed on time with high accuracy reviewing approving network settlements operational reporting documents requiring administrative oversight working partners resolve funding issues providing timely communication escalation required lead supporting operational change initiatives impacting administrative processes systems workflows conducting change impact assessments collaborating internal partners ensure smooth implementation of changes developing delivering communication documentation training materials support effective adoption identifying address resistance reinforcing expectations timelines behaviors acting connector between Operations Product Technology teams ensure alignment clarity transitions identifying inefficiencies recommending enhancements improve workflow accuracy control updating standard operating procedures SOPs maintaining adherence internal controls compliance requirements service standards audit stakeholder reporting requirements ensuring accurate reliable operational outputs

    About Us

    Peoples Group is a trusted financial services company innovators forefront Canada's economic future offices Vancouver Calgary Toronto Montreal driving change alongside challenger banks fintechs brokers merchants foster dynamic competitive financial ecosystem culture built core behaviours Grit Grow Connect Collaborate Putting Clients First Owning Outcome value people build meaningful relationships focus individual strengths approach work passion offer flexible hybrid work environment regular business hours Monday Friday flexibility start/end times We offer A hybrid work environment enabling balance personal professional life seamlessly Competitive salaries profit sharing RRSP matching benefits day one Generous paid time off help achieve healthy work-life balance Strengths-based approach ensure we work together more effectively Commitment well-being five key areas Financial Physical Social Career Community Peoples Group pleased offer employees competitive annual salary discretionary profit share opportunity Salary year depending knowledge skills abilities experience chosen candidate possesses NOTE This job posting existing vacancy Peoples Group Equal Employment Opportunity employer accept utmost appreciation interest however those applicants consideration contacted value celebrate individuality fostering inclusive workplace everyone willing accommodate during selection process please hesitate let know


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