Technology Implementation Manager - Sherbrooke, Canada - Wolters Kluwer

Wolters Kluwer

Verified Company

Sherbrooke, Canada

4 weeks ago

Posted by:

Sophia Lee

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Description

Job Description Summary

Requires specialized depth and/or breadth of expertise and technical knowledge in the discipline of technology implementation consulting. Works independently, with guidance in only the most complex situations.

Interprets business challenges and recommends best practices to improve technology products, or to improve processes or services through applicable technology.

Provides senior-level technology solutions and integration services through consulting project activities to external clients. Works with clients to identify technology solutions to meet their business needs, understand system configuration requirements and software specifications.

Delivers consulting services to include project management for implementation, data migration, testing, and client training.

Provides input to product teams for areas of product enhancements.

Interprets business challenges and recommends best practices to improve technology products, or to improve processes or services through applicable technology.

Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Leads functional teams or projects in solving complex technical problems with moderate resource requirements and risk.

This role can be based anywhere in the US or Canada, onsite as the business/clients require._

Job Description:

Key Responsibilities_
Ensure quality deliverables from development teams to the professional services team
Lead Product Release Testing efforts to ensure quality products can be successfully deployed and delivered to customers
Lead the team responsible for the testing efforts
Ensure best practices are being followed on all projects for environment setup, unit testing, product packaging, and automated build integration
Coordinate with the cloud operations team to identify and mitigate any technical issues that may potentially impact delivery of the new releases
Provide clear direction to distributed technical teams on solutions throughout the implementation cycle
Ensure efficient coordination on multiple projects with distributed internal and external teams
May serve as an informal resource for colleagues with less experience
Key Requirements_
Bachelor's Degree or equivalent relevant experience
5+ years working in a clientfacing or consulting role or other equivalent experience
Specialized depth of expertise related to technology implementation
Wide range of experiences and advanced technical acumen serving as an advisor to management
Experience working as a senior member or team lead on large, complex projects
Strong understanding of best practices and how to differentiate software capabilities within a competitive market
Demonstrated analytical and problemsolving skills with ability to identify innovative solutions
Ability to drive projects forward while providing guidance to more junior members of the team
Strong interpersonal and communication skills with an ability to maintain positive working relationships
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business.